Job Level
Mid-LevelSenior
Tech Stack
Cyber Security
About the role
- Collaborates with colleagues across the Learning Experience team and Professional Development function to create engaging digital learning experiences delivered through our LMS.
- Coordinates and supports the configuration for digital development within the LMS including appearance, course objective information, specifications, etc., adhering to management guidance.
- Create course curriculum content master shells and build eLearning components to be fully functional with the LMS for deployment.
- Develop and deliver relevant course materials and support Operations with troubleshooting and fulfillment issues.
- Identify, triage, troubleshoot and resolve technical or learner issues with the Operations team promptly.
- Support usability, accessibility, and quality assurance across various digital learning components.
- Assist in documentation and enhancement of processes and procedures; suggest or collaborate on updates as needed.
- Support course releases and training communications and provide training on LMS functionality and limitations.
- Engage with cross-functional teams to answer questions related to course schedules, cancellations, and learner activity.
- Research and recommend new technologies and tools to enhance digital learning experiences.
- Remain knowledgeable in best practices, strategies, tools, and current preferences in curriculum and learning design and development.
Requirements
- Strong technical problem-solving skills and attention to detail.
- Excellent interpersonal and communication skills with the ability to work effectively in a team environment.
- Expertise in the use of eLearning development tools.
- Experience using social learning technologies, a plus.
- Working knowledge of instructional design theory.
- Bachelor's Degree in Instructional Design and Technology, Computer Science, IT Systems or related field preferred; Master's Degree a plus.
- Four plus (4+) years of experience in instructional technology, e-learning design and development, or related field.
- LMS content management and education experience using LMS platforms (experience with D2L a plus).
- Experience with development of online courses in a learning management setting.
- Course development and technology support in an academic setting.