ISC2

Digital Developer

ISC2

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Job Level

Mid-LevelSenior

Tech Stack

Cyber Security

About the role

  • Collaborates with colleagues across the Learning Experience team and Professional Development function to create engaging digital learning experiences delivered through our LMS.
  • Coordinates and supports the configuration for digital development within the LMS including appearance, course objective information, specifications, etc., adhering to management guidance.
  • Create course curriculum content master shells and build eLearning components to be fully functional with the LMS for deployment.
  • Develop and deliver relevant course materials and support Operations with troubleshooting and fulfillment issues.
  • Identify, triage, troubleshoot and resolve technical or learner issues with the Operations team promptly.
  • Support usability, accessibility, and quality assurance across various digital learning components.
  • Assist in documentation and enhancement of processes and procedures; suggest or collaborate on updates as needed.
  • Support course releases and training communications and provide training on LMS functionality and limitations.
  • Engage with cross-functional teams to answer questions related to course schedules, cancellations, and learner activity.
  • Research and recommend new technologies and tools to enhance digital learning experiences.
  • Remain knowledgeable in best practices, strategies, tools, and current preferences in curriculum and learning design and development.

Requirements

  • Strong technical problem-solving skills and attention to detail.
  • Excellent interpersonal and communication skills with the ability to work effectively in a team environment.
  • Expertise in the use of eLearning development tools.
  • Experience using social learning technologies, a plus.
  • Working knowledge of instructional design theory.
  • Bachelor's Degree in Instructional Design and Technology, Computer Science, IT Systems or related field preferred; Master's Degree a plus.
  • Four plus (4+) years of experience in instructional technology, e-learning design and development, or related field.
  • LMS content management and education experience using LMS platforms (experience with D2L a plus).
  • Experience with development of online courses in a learning management setting.
  • Course development and technology support in an academic setting.