Senior Claims Specialist
ISC (Integrated Specialty Coverages, LLC)
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $82,000 - $103,000 per year
Job Level
About the role
- Contribute to a collaborative environment by consistently demonstrating teamwork, high motivation, positive behavior and effort to achieve goals and objectives
- Building and maintaining productive relationships with internal and external customers, including clients, underwriting and service teams, and agents
- Research applicable coverage for our insureds. Document coverage dates, limits, and restrictions
- Identify and resolve any potential coverage questions. Draft reservation of rights and coverage denials for review and approval by their Supervisor/Manager
- Investigate facts of the loss by securing statements and supporting documentation such as contracts, cost of repair estimates, expert reports, photos, correspondence, etc
- Document activities in writing within claim files
- Exercise judgment in applying legal liability to assigned claims and will have settlement authority up to their specific authority, which may vary from carrier to carrier
- Assign defense counsel to answer and defend lawsuits where appropriate. Monitor and direct defense counsel, independent adjusters, and experts
- Identify claims with potential exposure in excess of authority and advise their Supervisor/Manager
- Evaluate, set, or recommend reserves for each file they are handling
- Prepare written reports as dictated by company policy and procedures
- Handle claims within guidelines of the Fair Claims Practices 790.03
- Provide insureds, claimants, underwriters, and carriers with regular updates on status of file handling
- Discuss unique and complex files with Supervisor/Manager
Requirements
- 5+ years of construction defect claims management experience preferred
- College degree or equivalent claims management experience required
- 10+ years litigation management experience preferred
- Must hold an individual adjusting license for a designated home State and be willing to secure additional required adjusting licenses as needed
- Proficient computer skills including Microsoft Outlook, Word and Excel
Benefits
- Employee Ownership Program - every eligible employee shares in the financial rewards that grow when the company grows
- Professional development opportunities
- Owner Referral Program
- Work from home reimbursement for remote/hybrid roles
- Canary emergency financial assistance program
- Comprehensive medical, dental, vision
- Life/AD&D Insurance
- Confidential, Employee Assistance Program
- Health Savings Account, includes company contribution
- Short-term disability
- Voluntary benefits - supplemental accident, critical illness, hospital insurance
- Employee discounts
- 401(k) Plan with company match contribution
- Addition Wealth Financial Wellness Program
- Various Time Off Programs
- 11 company paid holidays
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
claims managementlitigation managementcoverage analysisdocument draftinginvestigationlegal liability assessmentsettlement authorityreserve evaluationreport preparationFair Claims Practices
Soft Skills
teamworkmotivationpositive behaviorrelationship buildingcommunicationjudgmentproblem-solvingcollaborationcustomer serviceadaptability
Certifications
individual adjusting license