Events

• Coordinate and support end-to-end logistics for ISACA’s virtual, in-person, and hybrid events, including webinars, summits, conferences, meetings, livestreams, and tradeshows.
• Provide live-day support, including moderation, attendee assistance, speaker support, wayfinding, check-in, booth support, and CPE scanning, as applicable to the event format.
• Facilitate tech runs, pre-recordings, and rehearsals for presenters and SMEs for virtual or hybrid sessions; support setup and operational readiness for in-person events.
• Serve as Tier 2 escalation for complex customer issues across event types.
• Troubleshoot technical, registration, access, or logistical challenges.
• Develop and maintain Knowledge Base Articles and other resources to enhance self-service options and reduce recurring issues.
• Build, configure, and manage ISACA’s event platforms and operational tools for virtual, hybrid, and/or in-person events.
• Provide technical oversight and operational support for platform features, event setup, live-day execution, and post-event processes.
• Support process improvements and best practices across platforms, tools, and event formats to enhance efficiency, attendee experience, and operational consistency.
• Coordinate logistics for Board members, VIPs, staff, speakers, sponsors, and working groups.
• Manage invitations, scheduling, and pre-event communications for high-visibility participants.
• Support post-event reporting, close-out tasks, and metrics tracking to assess event success and identify opportunities for improvement.
• Coordinate shipping, booth support, onsite registration, attendee services, and event material logistics.
• Provide live, in-person customer service support including check-in, CPE scanning, room support, and overall attendee experience.

Event Coordinator

Preventative Maintenance Technician

Marketing Events Manager

Events Marketing Manager

Events Manager