ISACA

Administration

• Establish and maintain a centralized filing system by organizing team documentation, developing standardized filing protocols, and clearly communicating processes to ensure accessibility, consistency, and compliance.
• Coordinate exam and item development activities by managing scheduling, communications, and logistics for related programs.
• Monitor shared inboxes, process applications and payments, track CPE credits, and ensure timely and accurate handling of program workflows.
• Provide onsite meeting and event support by coordinating logistics such as material preparation and printing, meal planning and delivery, and collaboration with IT and other teams to ensure seamless execution of in-person activities.
• Maintain and enhance team metrics and reporting by updating dashboards, running reports, and developing tracking tools (e.g., spreadsheets) to monitor performance, identify trends, and support data-driven decision-making.
• Perform quality assurance (QA) activities across systems and deliverables, including reviewing migrated items within the Dimensions system, validating exam files and drafts, testing system functionality, and ensuring accuracy in post-meeting reports.
• Track and process expense reports.
• Serve as backup scribe for item development meetings.
• Proof exam translation files.

Credentialing Administrator

Marketing

• Develop and execute regional marketing strategies and integrated campaigns that increase brand awareness, engagement, and business opportunities across business-to-business (B2B) and business-to-consumer (B2C) audiences.
• Plan and manage social media programs (content calendar, community engagement, paid social) to grow visibility and audience engagement.
• Identify, plan and run digital media and demand-gen campaigns (paid, email, content distribution) designed to drive qualified leads and measurable business outcomes.
• Create and/or coordinate production of marketing collateral — sales enablement materials, regional one-pagers, digital assets and campaign creative — ensuring brand consistency and localization where needed.
• Identify high-value exposure opportunities (tradeshows, conferences, partner events) and lead event participation planning to showcase ISACA’s brand, insights and solutions.
• Plan and deliver regional marketing events (virtual and in-person), including vendor coordination, logistics, promotion, on-site execution and post-event follow-up to capture leads and insights.
• Collaborate closely with Sales to align campaigns and content with pipeline goals, ensure lead handoff processes, and track marketing-generated opportunities.
• Coordinate with regional web/content vendors to keep local web pages, event listings and campaign landing pages up-to-date and optimized for conversions.
• Lead planning and execution of regional community programs and professional events that build member engagement and grow community reach.
• Partner with volunteer core teams to design and deliver high-quality programming (meetups, webinars, workshops) to increase participation and geographic coverage.
• Manage community channels (chat groups, forums) to improve member stickiness, nurture engagement, and convert active members into program participants or leads.

Regional Marketing Specialist

Product Manager

• The Sr. Product Manager is a strategic role which will define and drive the strategy, innovation, and execution of world-class products that serve one of our membership domains (security, risk, audit, governance, privacy).
• Collaborate cross-functionally with key stakeholders at all levels of the organization to ensure the development of scalable, impactful products.
• Responsible for driving the end-to-end product lifecycle, from identifying market needs to expanding our product offerings across B2C, B2B, and B2B2C channels.
• Focus on spearheading growth initiatives through customer insights, competitive and market analysis, and the development of new go-to-market (GTM) channels and strategic partnerships.
• Oversee product expansion, P&L management, and ensure that all product strategies align with and support the company’s overarching goals and long-term vision.

Senior Product Manager

Accounting Manager

• Working closely with our Finance team by supporting tasks such as research, data clean-up or analysis, and administrative tasks that support the team’s core functions.
• Undertake special projects as needed.
• Accounts Payable Vendor bill processing
• Vendor Management
• Research and analyze open POs
• Assist with change management and data validation related to the eCommerce and OCR projects.
• Overview and exposure to fixed assets and inventory
• Sales tax and exemption support
• Tax compliance
• Account reconciliations
• Systems and data management

Intern, Accounting

Operations

• working closely with our Customer Success Operations Process Improvement team by supporting tasks such as research, data clean-up or analysis, and administrative tasks that support the team’s core functions
• Support data entry, validation, and reporting/analysis relating to our cross-functional processes and process improvement initiative efforts, as well as other projects across Customer Success Operations
• Ensure consistency by applying template formatting, tags & labels, permissions & rules, and other elements across cross-functional processes & process improvement initiative work
• Leverage and enhance AI-related process improvement initiative projects
• Support documentation workflow mapping exercises
• Provide ad-hoc support to drive forward Customer Success Operations projects

Process Improvement Intern

Product Specialist

• You will be working closely with our Product team by supporting tasks such as research, data clean-up or analysis, and administrative tasks that support the team’s core functions.
• You may also undertake special projects as needed.
• Interview customers and partners to gather or validate requirements and information
• Analyze data from customers and partners to identify actionable themes
• Assist in the prioritization and implementation of continuous improvement items and new products or features
• Collaborate with individuals outside of the Product team as needed (IT, Operations, etc.)
• Perform ad hoc requests in line with business priorities

Product Specialist Intern

• Support tasks such as research, data clean-up or analysis, and user acceptance testing (UAT)
• Assist with market research to identify global trends in cybersecurity, risk, audit, governance, or privacy credentialing and career development
• Help make sense of customer feedback gathered through surveys, interviews, or usability testing
• Support competitive analysis by summarizing product features, pricing, or market opportunities
• Help maintain product documentation such as user requirements and roadmaps
• Support end-to-end user acceptance testing for products in development
• Help coordinate small tasks across teams to support product launches or improvements
• Join team meetings and take notes, track action items, and help with follow‑up

Product Management Intern

• working closely with our Web Operations team by supporting tasks such as research, data clean-up or analysis and administrative tasks
• assisting with content management activities to support the launch of our new ecommerce platform
• participate in content management and content maintenance
• organize and import assets into our content management system
• learn about user experience design and participate in research and user testing
• learn about reporting on user behavior in Google Analytics, if desired
• learn about front-end web development, if desired

Web Operations Intern

Security Engineer

• Support tasks such as research, data cleanup or analysis, documentation, and administrative tasks that support the team’s core functions
• Assist in updating, maintaining, and documenting Cybersecurity, GRC processes, workflows, and risk registers
• Support privacy operations, including data mapping, policy review, vendor privacy analysis, and compliance tracking (e.g., GDPR, CCPA, global privacy frameworks)
• Contribute to vulnerability management activities, including scanning review, ticket lifecycle tracking, and validating remediation evidence
• Conduct research on cybersecurity, privacy, and governance best practices to support ongoing program enhancements
• Assist in the development, monitoring and reporting of Cybersecurity Awareness and Education
• Help with data quality improvements such as system clean-up, tagging, categorization, and preparation of monthly metrics
• Work on special projects in Enterprise Cybersecurity, such as business continuity updates, third-party risk reviews, or internal audit readiness

Cybersecurity Intern, GRC & Privacy Operations

Financial Planning and Analysis

• You will be working closely with our Finance team by supporting tasks such as research, data clean-up or analysis, and administrative tasks that support the team’s core functions.
• You may also undertake special projects as needed.
• Accounts Payable Vendor bill processing
• Vendor Management
• Research and analyze open POs
• Assist with change management and data validation related to the eCommerce and OCR projects.
• Expense Accounting Overview and exposure to fixed assets and inventory.
• If time permits, review expense journey from creation (AP/Concur/Fonteva) to financial statements.
• Tax Accounting Sales tax and exemption support
• Tax compliance
• Account reconciliations
• Systems and data management

Financial Analyst Intern

Risk

• Support the Enterprise Risk Management team with tasks such as research, data clean-up or analysis, and administrative tasks
• Documenting, monitoring, and reporting risks throughout the organization
• Conduct data gathering, tagging and analysis to ensure consistency in taxonomy, identify risk trends, patterns, and emerging issues
• Use visualization tools to identify and communicate key findings
• Document business processes, participate in process improvement initiatives, and recommend enhancements to workflow efficiency and risk effectiveness
• Support the development of standard and custom risk reports, dashboards for business management and senior leadership teams
• Perform ad hoc requests in line with business priorities