ISACA

Operations

• working closely with our Customer Success Operations Process Improvement team by supporting tasks such as research, data clean-up or analysis, and administrative tasks that support the team’s core functions
• Support data entry, validation, and reporting/analysis relating to our cross-functional processes and process improvement initiative efforts, as well as other projects across Customer Success Operations
• Ensure consistency by applying template formatting, tags & labels, permissions & rules, and other elements across cross-functional processes & process improvement initiative work
• Leverage and enhance AI-related process improvement initiative projects
• Support documentation workflow mapping exercises
• Provide ad-hoc support to drive forward Customer Success Operations projects

Process Improvement Intern

Product Specialist

• You will be working closely with our Product team by supporting tasks such as research, data clean-up or analysis, and administrative tasks that support the team’s core functions.
• You may also undertake special projects as needed.
• Interview customers and partners to gather or validate requirements and information
• Analyze data from customers and partners to identify actionable themes
• Assist in the prioritization and implementation of continuous improvement items and new products or features
• Collaborate with individuals outside of the Product team as needed (IT, Operations, etc.)
• Perform ad hoc requests in line with business priorities

Product Specialist Intern

Product Manager

• Support tasks such as research, data clean-up or analysis, and user acceptance testing (UAT)
• Assist with market research to identify global trends in cybersecurity, risk, audit, governance, or privacy credentialing and career development
• Help make sense of customer feedback gathered through surveys, interviews, or usability testing
• Support competitive analysis by summarizing product features, pricing, or market opportunities
• Help maintain product documentation such as user requirements and roadmaps
• Support end-to-end user acceptance testing for products in development
• Help coordinate small tasks across teams to support product launches or improvements
• Join team meetings and take notes, track action items, and help with follow‑up

Product Management Intern

• working closely with our Web Operations team by supporting tasks such as research, data clean-up or analysis and administrative tasks
• assisting with content management activities to support the launch of our new ecommerce platform
• participate in content management and content maintenance
• organize and import assets into our content management system
• learn about user experience design and participate in research and user testing
• learn about reporting on user behavior in Google Analytics, if desired
• learn about front-end web development, if desired

Web Operations Intern

Security Engineer

• Support tasks such as research, data cleanup or analysis, documentation, and administrative tasks that support the team’s core functions
• Assist in updating, maintaining, and documenting Cybersecurity, GRC processes, workflows, and risk registers
• Support privacy operations, including data mapping, policy review, vendor privacy analysis, and compliance tracking (e.g., GDPR, CCPA, global privacy frameworks)
• Contribute to vulnerability management activities, including scanning review, ticket lifecycle tracking, and validating remediation evidence
• Conduct research on cybersecurity, privacy, and governance best practices to support ongoing program enhancements
• Assist in the development, monitoring and reporting of Cybersecurity Awareness and Education
• Help with data quality improvements such as system clean-up, tagging, categorization, and preparation of monthly metrics
• Work on special projects in Enterprise Cybersecurity, such as business continuity updates, third-party risk reviews, or internal audit readiness

Cybersecurity Intern, GRC & Privacy Operations

Financial Planning and Analysis

• You will be working closely with our Finance team by supporting tasks such as research, data clean-up or analysis, and administrative tasks that support the team’s core functions.
• You may also undertake special projects as needed.
• Accounts Payable Vendor bill processing
• Vendor Management
• Research and analyze open POs
• Assist with change management and data validation related to the eCommerce and OCR projects.
• Expense Accounting Overview and exposure to fixed assets and inventory.
• If time permits, review expense journey from creation (AP/Concur/Fonteva) to financial statements.
• Tax Accounting Sales tax and exemption support
• Tax compliance
• Account reconciliations
• Systems and data management

Financial Analyst Intern

Risk

• Support the Enterprise Risk Management team with tasks such as research, data clean-up or analysis, and administrative tasks
• Documenting, monitoring, and reporting risks throughout the organization
• Conduct data gathering, tagging and analysis to ensure consistency in taxonomy, identify risk trends, patterns, and emerging issues
• Use visualization tools to identify and communicate key findings
• Document business processes, participate in process improvement initiatives, and recommend enhancements to workflow efficiency and risk effectiveness
• Support the development of standard and custom risk reports, dashboards for business management and senior leadership teams
• Perform ad hoc requests in line with business priorities

Junior Enterprise Risk Management Analyst Intern

• Responsible for product lifecycle management and process improvement of ISACA’s globally recognized certification and exam products.
• Supporting customer experience through the certification and renewal process.
• Defining business and functional requirements across the product lifecycle.
• Supporting the lifecycle management of assigned products.
• Monitoring market performance.
• Creating success metrics to support the company’s overall strategy and goals.
• Works cross-functionally internally and externally to represent the voice of the customer.

Product Management Specialist II

Learning and Development

• Design and develop high-quality, multi-platform, accessible learning products
• Ensure adherence to best practices and branding guidelines
• Conduct peer reviews and quality control for instructional materials
• Oversee and manage learning technologies