Enrollment Specialist – Health Outreach

Isaac Health

Enrollment Specialist engaging patients to explain Isaac Health’s services and coordinating appointments. Focused on outreach in brain health care with strong communication and organizational skills.

Posted 7/29/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $45,000 - $46,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong verbal and written communication skills, with a focus on patient interaction and documentation accuracy. Proficient in managing appointments and navigating multiple systems while providing compassionate care to the elderly population.

Highest-signal resume keywords

Call Center ExperienceTelehealth ExperiencePatient Documentation EfficiencyGoogle Office Suite ProficiencyElderly Care Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient DocumentationCognitive Health ScreeningAppointment SchedulingTyping SkillsTechnology Assistance

Soft Skills

Excellent CommunicationHigh ProfessionalismPatience and EmpathyOrganizational SkillsAbility to Adhere to Workflows

Tools & Technologies

Google Office Suite

Industry Keywords

Medicare ConceptsInsurance ConceptsTelehealthElderly Population Care

About the role

Key responsibilities & impact

Reach out to patients who have expressed an interest in care to explain Isaac Health’s services and offerings
Coordinate cognitive health screening campaigns
Take the medical history from patients or their caregivers
Schedule and coordinate appointments
Assist patients with technology and other questions

Requirements

What you’ll need

Excellent verbal and written communication skills for effective interaction with patients, the medical team and internal team members.
High levels of professionalism in communication, high level of patience and caring attitude with patients and family members.
Demonstrated call center experience, handling high-volume outbound and/or inbound calls.
Prior telehealth experience is a plus
Familiarity with Medicare and Insurance concepts
Proven efficiency in patient documentation, typing skills, ensuring accuracy and completeness
Experience navigating multiple systems and completing documentation simultaneously during an outbound call
Strong over-all tech-saviness and ability to quickly learn new software and systems.
Competency with Google Office Suite
Experience working with the elderly
Excellent organizational and management skills, highly organized in approach and keeping track of complex information flows
A strong ability to quickly pick up and adhere to defined workflows and mandatory scripting requirements.
Comfort and proficiency working in a remote office setting
Experience working with the elderly population with patience and empathy

Benefits

Comp & perks

Mission-driven impact: Shape the future of the #1 largest and fastest growing online brain health care company in the world
Build a platform that is improving the lives and well-being of hundreds of thousands of people, including those that come from historically underserved groups
Join a community of high achievers who have a passion for promoting brain health
Path to develop and grow: Readily available clinician leadership for case consultations to ensure you always receive the support you need
Access to innovative technology to support you in delivering the highest quality of care to your clients
Access to continuing training and education
Remote-first model: Flexibility to choose the hours and schedule that work best for you
Work virtually from anywhere in the United States
Culture and connectivity: A highly responsive and supportive team of clinical and operational management
Decreased administrative time for clinicians through ongoing technology improvements and automation
Fully integrated, data-enabled EMR with embedded clinical decision support and task management system
Opportunity to participate in strategic development initiatives to improve our clinical quality, safety, and processes across the organization