Network Support Engineer

IS International Services, LLC

Network Support Engineer supporting the design and deployment of computing systems and network infrastructure. Ensuring safety and compliance in industrial control environments in Alpharetta, Georgia.

Posted 5/29/2026full-timeAlpharetta • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

AnsibleCyber SecurityDockerFirewallsLinuxShell ScriptingTCP/IPVMware

About the role

Key responsibilities & impact

Support the project team on design and integration of the project specific requirements with existing functionalities: cybersecurity, network, architecture and associated devices.
Support the Design stage of a project and develop Network topologies, Internet requirements, IP address list and the network cabinet BOM and shop drawings according to project specifications and requirements.
Support and develop along with the Controls and SCADA Engineer standardized test procedures and execute tests (FAT/SAT) to reduce commissioning time, and perform testing, including involvement in hands-on lab testing during evaluations of prototype systems.
Install, connect, and configure networking equipment, including but not limited to servers, switches, routers, and firewalls.
Ensure all network hardware and software are deployed according to technical specifications, project requirements, and security protocols.
Develop and maintain documentation of system infrastructure including hardware, protocols, communication links and cybersecurity strategies.
Monitor network performance and availability using appropriate tools and methodologies.
Diagnose and resolve connectivity issues, hardware failures, and configuration problems in a timely manner to minimize downtime.
Perform scheduled maintenance, firmware updates, and upgrades to network infrastructure.
Ensure all updates are tested and documented to maintain operational stability and compliance with standards.
Work closely with Project Managers, Commissioning Engineers/Technicians, and the Controls, SCADA & Systems Deployment team to support the delivery of project milestones.
Provide technical support and hands-on training to on-site personnel in the use, operation, and maintenance of networking systems.
Maintain accurate and detailed records of network configurations, installation procedures, changes, and maintenance activities.
Ensure documentation is current, accessible, and compliant with company requirements.

Requirements

What you’ll need

3+ years of experience in network architecture and support, TCP/IP protocols, troubleshooting, security and hardware management. Familiarity with industrial protocols for OT environments.
Bachelor’s degree in Computer Engineering, Network Engineering, Information Technology from an accredited university is preferred.
Proficiency in configuring and maintaining enterprise network equipment (servers, switches, routers, firewalls). Strong understanding of network protocols, topologies, and security best practices.
Hands-on experience in configuring Enterprise grade firewalls, routers, switches (e.g. Cisco) and IT/OT infrastructure (servers, SAN, NAS, etc.) Extensive knowledge of OSI layer models and experience in remotely deploying network configurations.
Linux server, shell/bash scripting, Ansible experience is desirable.
Knowledge about virtualization technologies (e.g. VMware, Proxmox, Docker) is desirable.
Knowledge and understanding of industrial communication protocols (e.g. Modbus TCP/RTU, DNP3, OPC UA, MQTT) is desirable.
Ability to diagnose and resolve network issues efficiently in a live jobsite environment.
Experience with Agile development methodologies (SCRUM) and capturing day-to day activities in JIRA.
Excellent problem-solving skills and the ability to troubleshoot complex system integration issues.
Strong communication skills with the ability to convey technical information to both technical and non-technical stakeholders.
Ability to work in a collaborative, team-oriented environment while managing independent tasks.
Familiarity with workplace safety procedures and compliance requirements.
Experience Battery Energy Storage Systems (BESS), renewable energy, or industrial infrastructure.
Experience involving industrial control systems, SCADA, and bridging IT/OT infrastructure are highly valuable.
Linux server administration, shell scripting, and automation.
Cisco certifications (e.g., CCNA) and/or OT cybersecurity certifications.
Experience with AutoCAD and Visio for network and cabinet drawing packages.
Willingness to travel up to 50% as required by project needs.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account IS International Services, LLC Website LinkedIn All Job Openings 51 - 200 employees Founded 1997 🚀 Aerospace ⚡ Energy Engineering
Aerospace
Energy IS International Services, LLC is a licensed professional engineering firm that provides comprehensive engineering and project consulting services globally. Specializing in process control and automation, the company delivers turn-key solutions including electrical design, control panel fabrication, and systems integration. With expertise in various industries such as energy generation, factory automation, healthcare, and oil and gas, IS International is dedicated to fulfilling clients' needs through customized engineering solutions. Their competitive pricing model and commitment to quality have established their reputation as a reliable provider in the engineering sector. Network Support Engineer 🔥 1 hour ago 🏢🏡 Alpharetta – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior 📞 Support Engineer Ansible Cyber Security Docker Firewalls Linux Shell Scripting TCP/IP VMware Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Support the project team on design and integration of the project specific requirements with existing functionalities: cybersecurity, network, architecture and associated devices.
Support the Design stage of a project and develop Network topologies, Internet requirements, IP address list and the network cabinet BOM and shop drawings according to project specifications and requirements.
Support and develop along with the Controls and SCADA Engineer standardized test procedures and execute tests (FAT/SAT) to reduce commissioning time, and perform testing, including involvement in hands-on lab testing during evaluations of prototype systems.
Install, connect, and configure networking equipment, including but not limited to servers, switches, routers, and firewalls.
Ensure all network hardware and software are deployed according to technical specifications, project requirements, and security protocols.
Develop and maintain documentation of system infrastructure including hardware, protocols, communication links and cybersecurity strategies.
Monitor network performance and availability using appropriate tools and methodologies.
Diagnose and resolve connectivity issues, hardware failures, and configuration problems in a timely manner to minimize downtime.
Perform scheduled maintenance, firmware updates, and upgrades to network infrastructure.
Ensure all updates are tested and documented to maintain operational stability and compliance with standards.
Work closely with Project Managers, Commissioning Engineers/Technicians, and the Controls, SCADA & Systems Deployment team to support the delivery of project milestones.
Provide technical support and hands-on training to on-site personnel in the use, operation, and maintenance of networking systems.
Maintain accurate and detailed records of network configurations, installation procedures, changes, and maintenance activities.
Ensure documentation is current, accessible, and compliant with company requirements. 🎯 Requirements
3+ years of experience in network architecture and support, TCP/IP protocols, troubleshooting, security and hardware management. Familiarity with industrial protocols for OT environments.
Bachelor’s degree in Computer Engineering, Network Engineering, Information Technology from an accredited university is preferred.
Proficiency in configuring and maintaining enterprise network equipment (servers, switches, routers, firewalls). Strong understanding of network protocols, topologies, and security best practices.
Hands-on experience in configuring Enterprise grade firewalls, routers, switches (e.g. Cisco) and IT/OT infrastructure (servers, SAN, NAS, etc.) Extensive knowledge of OSI layer models and experience in remotely deploying network configurations.
Linux server, shell/bash scripting, Ansible experience is desirable.
Knowledge about virtualization technologies (e.g. VMware, Proxmox, Docker) is desirable.
Knowledge and understanding of industrial communication protocols (e.g. Modbus TCP/RTU, DNP3, OPC UA, MQTT) is desirable.
Ability to diagnose and resolve network issues efficiently in a live jobsite environment.
Experience with Agile development methodologies (SCRUM) and capturing day-to day activities in JIRA.
Excellent problem-solving skills and the ability to troubleshoot complex system integration issues.
Strong communication skills with the ability to convey technical information to both technical and non-technical stakeholders.
Ability to work in a collaborative, team-oriented environment while managing independent tasks.
Familiarity with workplace safety procedures and compliance requirements.
Experience Battery Energy Storage Systems (BESS), renewable energy, or industrial infrastructure.
Experience involving industrial control systems, SCADA, and bridging IT/OT infrastructure are highly valuable.
Linux server administration, shell scripting, and automation.
Cisco certifications (e.g., CCNA) and/or OT cybersecurity certifications.
Experience with AutoCAD and Visio for network and cabinet drawing packages.
Willingness to travel up to 50% as required by project needs. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Account Support Analyst 🔥 11 hours ago RELX 10,000+ employees 🏢 Enterprise 🔬 Science Website LinkedIn All Job Openings Account Support Analyst delivering billing support and ensuring customer satisfaction at LexisNexis Risk Solutions. Collaborating with teams to implement process improvements and meet invoicing requirements. 🏢🏡 Alpharetta – Hybrid 💵 $36.7k - $61.3k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 📞 Support Engineer View More Support Engineer Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

network architectureTCP/IP protocolstroubleshootingsecurity managementhardware managementnetwork protocolsnetwork topologiesfirewall configurationshell scriptingAnsible

Soft Skills

problem-solvingcommunicationcollaborationindependent task management

Certifications

CCNAOT cybersecurity certifications