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About the role
Key responsibilities & impact- Lead the day-to-day operations of Iru's revenue engine, including the systems, data integrity, and processes that hold the GTM motion together.
- Own Sales Operations: pipeline hygiene, forecasting infrastructure, and the operational reporting Sales and Sales Development leaders rely on.
- Own Marketing Operations: lead lifecycle, scoring, attribution, and funnel reporting across the GTM org.
- Own Customer Success Operations: book-of-business management, segmentation, and the operational data behind renewal and expansion.
- Lead operational sales planning in partnership with Strategy & Analytics, including territory design, quota setting, and capacity planning.
- Partner cross-functionally with Finance, Programs, and Enablement on the operations that touch the revenue motion end-to-end.
- Partner with GTM Engineering to identify, prioritize, and operationalize automation opportunities across the GTM stack.
- Build and develop the GTM Operations team as it scales.
Requirements
What you’ll need- 5 to 8 years in Revenue Operations or GTM Operations in B2B SaaS, with progressively increasing scope and responsibility.
- Deep HubSpot and/or Salesforce proficiency. You understand how the CRM is structured, where data breaks, and how to fix it.
- Strong analytical chops. Comfortable pulling, reconciling, and translating data across multiple systems into clear conclusions for GTM leaders.
- A track record of owning recurring operational processes with a high bar for accuracy, timeliness, and follow-through.
- Proven ability to work directly with senior GTM leaders without needing your manager in the room.
- Clear, direct communicator. You write well, escalate the right things, and don't let issues sit.
- Experience managing at least one direct report, with the maturity to develop talent while staying close to the work.
- Tool-curious. You don't need to be an engineer, but workflow tools like n8n or Zapier should be on your radar.
Benefits
Comp & perks- Competitive salary
- Hybrid work environment (3 days in office per week)
- 100% individual and dependent medical + dental + vision coverage
- 401(K) with a 4% company match
- 20 days PTO
- Iru Wellness Week the first week in July
- Equity for full-time employees
- In-office lunch stipend provided
- Up to 16 weeks of paid leave for new parents
- Paid Family and Medical Leave
- Modern Health mental health benefits for individuals and dependents
- Fertility benefits
- Working Advantage employee discounts
- Onsite fitness center
- Free parking
- Exciting opportunities for career growth
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Revenue OperationsGTM OperationsSales OperationsMarketing OperationsCustomer Success OperationsData analysisPipeline hygieneForecastingQuota settingCapacity planning
Soft Skills
Analytical skillsCommunicationLeadershipProblem-solvingCollaborationTalent developmentAttention to detailTime managementDirect communicationEscalation management
