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Ironmark

Account Manager

Ironmark

Account Manager responsible for managing client relationships and coordinating marketing campaigns for a dynamic team. Thriving in fast-paced environment to ensure project success.

Posted 6/10/2026full-timeRemote • Florida • 🇺🇸 United StatesMid-LevelSenior💰 $60,000 - $70,000 per yearWebsite

Tech Stack

Tools & technologies
ERP

About the role

Key responsibilities & impact
  • Serve as the primary point of contact for assigned client accounts.
  • Build and maintain strong, long-term relationships with clients through proactive communication and exceptional service.
  • Manage client expectations and ensure timely delivery of products and services.
  • Handle customer inquiries, concerns, and issues, providing prompt and effective resolution.
  • Assist in escalating and resolving complex client concerns when necessary.
  • Maintain accurate records of customer interactions, projects, and account activity.
  • Manage projects through the complete production lifecycle, from project initiation through final delivery.
  • Coordinate print and digital marketing campaigns to ensure quality, accuracy, and timely execution.
  • Collaborate with clients and internal teams to gather project specifications and requirements.
  • Review project estimates, customer files, proofs, and specifications to ensure accuracy before production.
  • Monitor project timelines and communicate status updates to clients and internal stakeholders.
  • Work closely with production, fulfillment, creative, data, and technology teams to ensure successful project execution.
  • Identify opportunities to expand client relationships through additional products and services.
  • Support sales initiatives by identifying customer needs and generating qualified leads.
  • Collaborate with Sales Representatives to support account growth and customer retention.
  • Ensure clients are informed about available solutions that can help achieve their business objectives.
  • Coordinate with vendors and production partners to ensure quality, pricing, and delivery expectations are met.
  • Assist with client onboarding, account setup, and workflow implementation.
  • Ensure all project information is complete, accurate, and properly communicated to internal teams.
  • Utilize ERP, project management, CRM, and workflow systems to manage client accounts, production schedules, and project performance.
  • Leverage technology to improve efficiency, reporting, client communication, and operational visibility.
  • Support process improvements and adoption of new technologies that enhance client and team performance.
  • Maintain accurate documentation and reporting within organizational systems.

Requirements

What you’ll need
  • Minimum High School Diploma
  • Bachelor’s degree in business, Marketing, Communications, Printing Management, or a related field preferred.
  • 3+ years of Account Management, Customer Service, Project Management, Print Production, Marketing Services, or related experience.

Benefits

Comp & perks
  • 🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Ironmark Website LinkedIn All Job Openings 201 - 500 employees Founded 1955 🤝 B2B 📱 Media 💰 Series unknown on 2022-07 B2B
  • Media Ironmark is a full-service integrated marketing and fulfillment firm that combines data-driven digital and physical marketing to simplify customer engagement and deliver measurable results. The company provides services including predictive analytics, multi-location and privacy-compliant communications, digital advertising, direct mail, commercial and large-format print, branded merchandise, web and technical development, warehouse and shipping, and event logistics—serving automotive dealers, franchises, financial and healthcare clients. Ironmark positions itself as a single partner for strategy through execution, bridging physical and digital channels to streamline marketing operations. Account Manager 🔥 39 minutes ago 🐊 Florida – Remote 💵 $60k - $70k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 💰 Account Manager Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
  • Serve as the primary point of contact for assigned client accounts.
  • Build and maintain strong, long-term relationships with clients through proactive communication and exceptional service.
  • Manage client expectations and ensure timely delivery of products and services.
  • Handle customer inquiries, concerns, and issues, providing prompt and effective resolution.
  • Assist in escalating and resolving complex client concerns when necessary.
  • Maintain accurate records of customer interactions, projects, and account activity.
  • Manage projects through the complete production lifecycle, from project initiation through final delivery.
  • Coordinate print and digital marketing campaigns to ensure quality, accuracy, and timely execution.
  • Collaborate with clients and internal teams to gather project specifications and requirements.
  • Review project estimates, customer files, proofs, and specifications to ensure accuracy before production.
  • Monitor project timelines and communicate status updates to clients and internal stakeholders.
  • Work closely with production, fulfillment, creative, data, and technology teams to ensure successful project execution.
  • Identify opportunities to expand client relationships through additional products and services.
  • Support sales initiatives by identifying customer needs and generating qualified leads.
  • Collaborate with Sales Representatives to support account growth and customer retention.
  • Ensure clients are informed about available solutions that can help achieve their business objectives.
  • Coordinate with vendors and production partners to ensure quality, pricing, and delivery expectations are met.
  • Assist with client onboarding, account setup, and workflow implementation.
  • Ensure all project information is complete, accurate, and properly communicated to internal teams.
  • Utilize ERP, project management, CRM, and workflow systems to manage client accounts, production schedules, and project performance.
  • Leverage technology to improve efficiency, reporting, client communication, and operational visibility.
  • Support process improvements and adoption of new technologies that enhance client and team performance.
  • Maintain accurate documentation and reporting within organizational systems. 🎯 Requirements
  • Minimum High School Diploma
  • Bachelor’s degree in business, Marketing, Communications, Printing Management, or a related field preferred.
  • 3+ years of Account Management, Customer Service, Project Management, Print Production, Marketing Services, or related experience. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Strategic Account Manager, Roofing 🔥 2 hours ago Westlake 10,000+ employees Website LinkedIn All Job Openings Strategic Account Manager for Westlake responsible for growing roofing product market share in the PNW region through relationship building and market strategies. 🇺🇸 United States – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 💰 Account Manager 🦅 H1B Visa Sponsor Strategic Account Manager, Roofing 🔥 2 hours ago Westlake 10,000+ employees Website LinkedIn All Job Openings Strategic Account Manager driving growth for Westlake’s roofing and building products across the Mid-West region. Focusing on building relationships with key decision-makers and promoting innovative roofing solutions. 🇺🇸 United States – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 💰 Account Manager 🦅 H1B Visa Sponsor Strategic Account Manager, Roofing 🔥 2 hours ago Westlake 10,000+ employees Website LinkedIn All Job Openings Strategic Account Manager responsible for expanding market share of roofing products. Building relationships with key stakeholders in the HOA and construction sectors across the mid-central region. 🇺🇸 United States – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 💰 Account Manager 🦅 H1B Visa Sponsor Key Account Manager 🔥 2 hours ago Materion Corporation 1001 - 5000 Website LinkedIn All Job Openings Key Account Manager focusing on sales growth for Performance Materials in Defense and Nuclear sectors. Seeking to drive growth across Northeastern USA and Eastern Canada markets. 🇺🇸 United States – Remote 💵 $140k - $175k / year ⏰ Full Time 🟠 Senior 🔴 Lead 💰 Account Manager Account Manager 🔥 2 hours ago HistoSonics, Inc. 51 - 200 🧬 Biotechnology 💊 Pharmaceuticals Website LinkedIn All Job Openings Account Manager focused on driving utilization of the HistoSonics Edison System, supporting healthcare providers and achieving sales goals. The role involves program development, stakeholder engagement, and clinical support. 🇺🇸 United States – Remote 💵 $125k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 💰 Account Manager View More Account Manager Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools
Account ManagementCustomer ServiceProject ManagementPrint ProductionMarketing ServicesProactive CommunicationProblem ResolutionProject Lifecycle ManagementDigital Marketing CampaignsWorkflow Implementation
Soft Skills
Relationship BuildingClient CommunicationTeam CollaborationTime ManagementAttention to DetailSales SupportClient OnboardingOrganizational SkillsCustomer RetentionProcess Improvement
Certifications
Bachelor’s Degree in BusinessBachelor’s Degree in MarketingBachelor’s Degree in CommunicationsBachelor’s Degree in Printing Management