Infrastructure Administrator III

IronEdge Group

Infrastructure Administrator III providing guidance and support for Corporate IT. Overseeing PSA and RMM systems while ensuring internal infrastructure efficiency.

Posted 5/14/2026full-timeRemote • Arizona, Colorado, Kansas, New Mexico, Texas • 🇺🇸 United StatesMid-LevelSenior💰 $85,000 - $95,000 per yearWebsite

About the role

Key responsibilities & impact

Provide guidance and escalation support to the Corporate IT team
Oversee the health of our PSA and RMM systems
Manage incidents and monitor performance
Troubleshoot issues and maintain documentation
Provide training and communicate effectively
Respond to emergencies and execute internal projects

Requirements

What you’ll need

Bachelor's degree in computer science, information technology, or a related field, or four years of relevant experience
Proven experience in a higher-tiered Tier III support role
In-depth knowledge of Windows Server, network administration, and technologies
MSP experience required
All positions require the successful completion of a criminal background check, and further background checks if the position involves access to sensitive information or secure facilities
Applicants for this position must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check and maintain CJIS eligibility
Felony Convictions, Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions, Open Arrest for any Criminal Offense, and Family Violence Convictions will result in disqualification.

Benefits

Comp & perks

IEG pays a portion of employee premiums for Medical, Dental, and Life Insurance
Vision Insurance
AD&D Insurance
Short-Term and Long-Term Disability Insurance
Flexible Spending Account and Health Savings Account
Flexible Time Off plus Holidays
Matching 401k

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Windows Servernetwork administrationincident managementperformance monitoringtroubleshootingdocumentationPSA systemsRMM systemsTier III supportMSP experience

Soft Skills

guidanceescalation supporttrainingcommunicationemergency responseproject execution

Certifications

Bachelor's degreeCJIS eligibility