UX Research Intern, Summer 2026
Grammarly
Staff UX Researcher
Ironclad
full-time
Posted on:
Location Type: Hybrid
Location: San Francisco • California • 🇺🇸 United States
Visit company websiteSalary
💰 $170,000 - $210,000 per year
Job Level
Lead
About the role
- Lead research initiatives across cross-functional teams, independently identifying critical assumptions and delivering insights that materially influence product vision and roadmap decisions.
- Partner with product, design, and engineering leaders to break down complex business challenges into clear research questions, guiding teams from opportunity identification to feature validation.
- Lead mixed-methods research including in-depth interviews, usability studies, and co-design workshops, applying qualitative and quantitative techniques to understand the "why" behind user behaviors in contract workflows.
- Conduct research across diverse product areas including foundational workflows and contract management, exploring how solutions, from foundational features to emerging AI technologies, to address real user problems.
- Orchestrate research activities across product teams, managing everything from research logistics to participant coordination, building collective understanding of user needs.
- Craft compelling narratives that synthesize insights from multiple sources, presenting findings to executive stakeholders and cross-functional partners to build consensus and result in action.
- Help shape research practice by establishing frameworks and processes that position research as a strategic partner, while evangelizing for user needs across the organization.
- Create systems for capturing and sharing research insights across Ironclad, ensuring learnings are accessible and actionable for product, design, engineering, and leadership.
Requirements
- 8+ years of user research experience at a high-growth B2B SaaS company, with a proven track record of influencing product strategy and building consensus with executive stakeholders through strategic insights.
- Deep expertise applying diverse research methodologies throughout the product cycle, with strong facility in both qualitative and quantitative approaches.
- Ability to work independently across multiple teams, prioritizing research questions, right-sizing approaches, and delivering practical insights that drive business impact.
- Strategic mindset that connects research findings to product narratives and business outcomes, articulating the "so what" that influences roadmap decisions.
- Strong facilitation skills, including experience leading synthesis sessions and building bridges between product teams through shared understanding of user needs.
Benefits
- 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available
- Market-leading leave policies, including gender-neutral parental leave and compassionate leave
- Family forming support through Maven for you and your partner
- Paid time off - take the time you need, when you need it
- Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use
- Mental health support through Modern Health, including therapy, coaching, and digital tools
- Home office setup stipend to make your space work for you
- Pre-tax commuter benefits (US Employees)
- 401(k) plan with Fidelity with employer match (US Employees)
- Regular team events to connect, recharge, and have fun
- And most importantly: the opportunity to help build the company you want to work at
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
user researchmixed-methods researchqualitative techniquesquantitative techniquesusability studiesin-depth interviewsco-design workshopsresearch methodologiesproduct strategycontract management
Soft skills
leadershipstrategic mindsetfacilitation skillscommunicationcollaborationprioritizationsynthesisinfluenceproblem-solvingbuilding consensus
