People Operations Coordinator

Ironclad

People Operations Coordinator ensuring smooth employee experience across global functions at AI contracting platform. Supporting onboarding, answering tickets, and managing data updates with attention to detail.

Posted 5/5/2026full-timeSan Francisco • California • 🇺🇸 United StatesMid-LevelSenior💰 $62,000 - $92,000 per yearWebsite

About the role

Key responsibilities & impact

On the ground People support for all People-focused matters that may arise, either addressing directly or escalating to the appropriate teammate
Primary owner of ticketing system, triaging and answering support tickets
Supporting and coordinating onboarding for global hires, managing systems and data entry for new Cladiators as part of our broader onboarding program
Maintaining and managing data inputs into People-systems
Tracking completion of tasks and projects through the operating calendar
Support HR-related tasks and programs by working closely with the designated People and Programs partners, and supporting company culture initiatives.

Requirements

What you’ll need

Proven experience in People Operations, Administrative Assistant, or similar role.
Excellent organizational and multitasking skills with strong attention to detail.
Understanding and experience processing confidential information and private HR-related matters
Strong interpersonal and communication skills; ability to work collaboratively with all levels of staff.
Proficiency in office management software such as Microsoft Office Suite (Word, Excel, Outlook), Google Suite, or equivalent and other relevant tools.
Problem-solving mindset with the ability to anticipate and address challenges proactively.
Flexibility and adaptability in a fast-paced work environment.
Bachelor’s degree in business administration, management, or a related field is preferred, but relevant work experience will also be considered.

Benefits

Comp & perks

100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available
Market-leading leave policies, including gender-neutral parental leave and compassionate leave
Family forming support through Maven for you and your partner
Paid time off - take the time you need, when you need it
Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use
Mental health support through Modern Health, including therapy, coaching, and digital tools
Pre-tax commuter benefits (US Employees)
401(k) plan with Fidelity with employer match (US Employees)
Regular team events to connect, recharge, and have fun
And most importantly: the opportunity to help build the company you want to work at

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

People Operationsdata entryticketing system managementonboarding coordinationHR-related tasksconfidential information processingproject tracking

Soft Skills

organizational skillsmultitaskingattention to detailinterpersonal skillscommunication skillscollaborationproblem-solvingflexibilityadaptability