Sales Development Representative
Ironclad
full-time
Posted on:
Location Type: Hybrid
Location: New York City • New York • 🇺🇸 United States
Visit company websiteSalary
💰 $75,000 - $80,000 per year
Job Level
Mid-LevelSenior
About the role
- Represent Ironclad as the first point of interaction for prospective customers, providing an exceptional customer experience in every interaction
- Drive qualification calls with a consultative approach by having deep knowledge of our products and services to help prospects understand how our solution can add value to their business
- Manage and maintain a pipeline of interested (warm) prospects to identify when there is potential opportunity to engage a sales executive in next steps
- Identify best practices for refining the company’s lead-generation playbook and collaborate with internal teams to surface feedback from customer interactions
- Effectively manage inbound leads through the funnel with a tight, process-oriented approach to drive strong speed-to-lead and conversion rates
- Leverage Salesforce (CRM) and Outreach (sales engagement tool) to execute on core daily inbound tasks with high attention to detail
- Identify the needs of prospects and position the value of Ironclad effectively to generate opportunities for our sales teams
- Build trusting relationships with prospects and actively nurture warm leads into sales opportunities
- Proactively identify areas for improvement and help develop a playbook of best practices to scale the inbound motion
Requirements
- Strong written and verbal communication skills (via email, phone, video)
- Strong relationship-building skills
- Proven creative problem-solving approach and strong analytical skills
- Highly adaptable and enjoys operating in a fast-paced environment
- Has a growth-mindset, is curious and passionate about learning
- Strong desire and ability to move up within a sales organization
- Excellent collaboration skills
- Experience in a sales or customer-facing role (preferred)
- Proficiency with Salesforce CRM (preferred)
- Understanding of sales process and applicable tools (preferred)
Benefits
- 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available
- Market-leading leave policies, including gender-neutral parental leave and compassionate leave
- Family forming support through Maven for you and your partner
- Paid time off - take the time you need, when you need it
- Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use
- Mental health support through Modern Health, including therapy, coaching, and digital tools
- Pre-tax commuter benefits (US Employees)
- 401(k) plan with Fidelity with employer match (US Employees)
- Regular team events to connect, recharge, and have fun
- The opportunity to help build the company you want to work at
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
written communicationverbal communicationrelationship-buildingproblem-solvinganalytical skillsadaptabilitygrowth mindsetcuriositycollaboration