Implementation Specialist

• manage a portfolio of multiple projects at a time
• oversee project deliverables and proactively identify risks
• own the project management and successful execution of client implementations
• serve as the primary project escalation point of contact
• ensure alignment across all teams, internal and external
• build, maintain, and track project timelines in order to deliver on-time, in-scope, and under-budget deployments
• collaborate with Sales, Legal Engineers, Support, and Customers Success Managers to ensure a smooth and successful customer experience from kick-off to go-live
• contribute to our scale efforts by improving our project management and delivery operations processes
• operate independently in a fast-paced, ambiguous environment with minimal oversight
• contribute to the growth of our partner ecosystem by enabling, supporting, and co-delivering with implementation partners

Implementation Manager

Implementation Manager

Implementation Specialist, PCIT

Project Implementation Consultant

Senior Implementation Manager