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Tech Stack
Tools & technologiesCloudVoIP
About the role
Key responsibilities & impact- Manage calendars, appointments, and client communications.
- Organize documentation, reports, and project records.
- Prepare meeting notes and follow-up action items.
- Coordinate with clients, vendors, and technology partners.
- Provide first-level technical support and troubleshooting.
- Assist with system setup, software installations, and user administration.
- Support business communication platforms, VoIP systems, and cloud-based technologies.
- Maintain technical documentation and operating procedures.
- Monitor and escalate technical issues as needed.
Requirements
What you’ll need- Previous experience as an IT Virtual Assistant, IT Administrator, Technical Support Specialist, or similar role.
- Working knowledge of C++ programming.
- Understanding of software debugging and troubleshooting.
- Experience with Microsoft 365, Google Workspace, and cloud-based tools.
- Strong written and verbal English communication skills.
- Excellent organizational and multitasking abilities.
- Ability to work independently in a remote environment.
Benefits
Comp & perks- Permanent
- Work from home
- Great team of smart people, in a friendly and open culture
- Real responsibilities and challenges in a fast-evolving company
- 7-14 days annual leave credits
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
C++ programmingsoftware debuggingtroubleshootingsystem setupsoftware installationsuser administration
Soft Skills
written communicationverbal communicationorganizational abilitiesmultitaskingindependent work