Engineering Manager – Technical Operations

IronArch Technology

Engineering Manager overseeing Technical Operations to support EHR modernization at IronArch Technology. Leading teams and measuring system performance for Federal Government clients.

Posted 5/22/2026full-timeRemote • 🇺🇸 United StatesSeniorLead💰 $148,000 - $157,000 per yearWebsite

Tech Stack

Tools & technologies

Splunk

About the role

Key responsibilities & impact

Lead the day-to-day Technical Operations function in support of the EHRM client, using monitoring tools (LightsOn, Tachyon, Splunk) to identify, triage, and resolve end user device, client networking, and system issues.
Guide troubleshooting and resolution of complex technical issues across client and stakeholder teams to continuously improve the end user experience.
Provide technical analysis and oversight across all systems engineering aspects of the EHRM transition to a COTS product line, including requirements development, network and system environment setup, test, change management, release and deployment, support, and sustainment.
Actively monitor for, identify, and address technical risks, gaps, and opportunities affecting the ability of the solution architecture to satisfy requirements throughout the lifecycle.
Prepare analysis of alternatives (AoA) presentations to support client and program decision making.
Proactively engage Integration and Interfaces, Cyber, Infrastructure, Architecture, and other stakeholder teams to ensure timely execution of strategic plans and schedules.

Requirements

What you’ll need

Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related technical field.
10+ years of professional engineering experience, with 3+ years in an engineering management or technical leadership role.
Hands-on experience with enterprise monitoring and endpoint management tools such as Splunk, 1E Tachyon, LightsOn, or equivalents.
Demonstrated experience leading cross-functional technical teams across Integration, Cyber, Infrastructure, and Architecture disciplines.
Track record of standing up and operating Technical Operations or systems engineering functions on a complex enterprise IT program, including change management, release and deployment, and sustainment.
Strong written and verbal communication skills, with the ability to present analysis of alternatives, status, and metrics to senior client and program stakeholders.
Comfort owning a backlog of operational work and driving it to completion in a high-visibility, high-accountability environment.

Benefits

Comp & perks

Medical, dental and vision benefits where a significant portion of the premium is subsidized by IronArch.
For qualifying high deductible health plans, IronArch also contributes towards a Health Reimbursement Account to cover eligible medical expenses
Company-provided healthcare concierge assistance to help explain your coverage in plain language; help you find, choose, and schedule quality care; and address billing, benefit, or claims concerns, potentially saving hours of your time
401(k) retirement plan where the company contributes dollar for dollar up to 3 percent, and 50 cents on the dollar for the 4th and 5th percent with immediate entry and immediate vesting
20 days of PTO accumulated per calendar year
11 paid holidays
Bereavement, jury duty, parental (maternity/paternity/adoption), and military leaves
Sabbatical programs
Company-paid short- and long-term disability
Company-paid life insurance
Voluntary life, accidental and indemnity income replacement benefits
Professional development reimbursement
Health club reimbursement
Matching donation program and annual philanthropic activities
Pet insurance
And more!

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

systems engineeringchange managementrelease managementtechnical analysistroubleshootingnetwork setuprequirements developmentendpoint managementmonitoring toolstechnical operations

Soft Skills

leadershipcommunicationproblem-solvingcollaborationpresentation skillsanalytical thinkingstakeholder engagementbacklog managementdecision makingadaptability