Salesforce Service Delivery Developer

Iron Mountain

Salesforce developer supporting Iron Mountain’s records, information management, and digital transformation services. Resolving production issues and delivering platform enhancements across Sales, Service, and Revenue Cloud.

Posted 8/11/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $107,500 - $143,300 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Salesforce Cloud components, including Sales, Service, and Revenue Cloud, with a strong focus on Apex, Visualforce, and Lightning development. Proven ability to manage production support, optimize performance, and maintain effective communication with stakeholders across all management levels.

Highest-signal resume keywords

Salesforce Cloud ComponentsApex DevelopmentVisualforce DevelopmentLightning UI/ComponentsProduction Support

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

ApexVisualforceLightningWeb Service APIsPerformance OptimizationSalesforce Governor LimitsProduction SupportBusiness Operation Recovery

Soft Skills

Analytical SkillsProblem-Solving SkillsCommunication SkillsPresentation SkillsRelationship-Building Skills

Tools & Technologies

ServiceNow

Industry Keywords

SalesforceScrumStakeholder ManagementRelease Management

Tech Stack

Tools & technologies

CloudServiceNowVisualforce

About the role

Key responsibilities & impact

Monitor ServiceNow queues and resolve production platform issues within target SLAs
Partner with Scrum teams and Product Owners to estimate, design, and onboard new platform features and minor enhancements
Develop custom Apex, Visualforce, and Lightning components
Follow design patterns, exception handling, and Salesforce governor limits
Coordinate with centralized release management teams to ensure safe deployments
Maintain strong stakeholder relationships across enterprise Salesforce user groups
Communicate effectively with management levels during issues or escalations

Requirements

What you’ll need

3+ years of experience with Salesforce Cloud components, specifically Sales, Service, and Revenue Cloud
Strong knowledge of Apex, Visualforce, Lightning UI/components, web service APIs, and performance optimization within governor limits
Production support and business operation recovery experience
Analytical and problem-solving skills
Communication, presentation, and relationship-building skills across all management levels
BS/BA degree in Computer Science, Information Technology, Information Security, or equivalent experience
US Citizenship
Residency in the US mainland
Visa sponsorship is not available

Benefits

Comp & perks

Comprehensive health, wellness, and retirement plans with robust benefits starting on the first day of employment
Flexible vacation plan
Flexible schedules
Ongoing training
Corporate learning resources
Internal advancement opportunities on a global scale
Competitive salary commensurate with experience
Comprehensive company-wide benefits package