Senior Product Manager – SaaS Platform Architecture, Experience

Iron Mountain

Senior Product Manager leading evolution of SaaS platform at Iron Mountain. Transforming technical tools into intuitive solutions with a focus on security and scalability.

Posted 6/2/2026full-timeRemote • Florida, Texas • 🇺🇸 United StatesSeniorWebsite

About the role

Key responsibilities & impact

Leading the "Self-Service" Strategy: Transforming internal technical tools into an intuitive, no-code Management Console that allows partners and clients to configure their own back-office workflows.
Guarding Platform Integrity: Owning the roadmap for enterprise-grade requirements, including scalability, sub-second latency, and global security compliance (SOC2, HIPAA, GDPR).
Defining the Developer Experience (DX): Overseeing the API strategy, webhooks, and documentation to ensure the platform is highly interoperable with external enterprise systems (ERPs, CRMs).
Driving Platform Velocity: Collaborating with Engineering to build reusable "Lego blocks" that allow our internal Solutions PMs to launch new industry plays (Claims, Loans, etc.) in record time.
Proving Platform Value: Developing internal analytics dashboards that track processing costs, ROI, and system health for executive-level reporting.

Requirements

What you’ll need

BS required (Engineering or CS preferred); MBA highly desired.
3–5 years of experience as a PM for a global SaaS platform, with a focus on Platform-as-a-Service (PaaS) or infrastructure.
Proven experience with end-to-end product delivery, specifically managing the trade-offs between feature velocity and system hardening.
Demonstrated ability to own a technical roadmap and advocate for infrastructure excellence in a fast-paced environment.
Experience with Developer-centric platforms and a deep understanding of API-first product strategies.

Benefits

Comp & perks

Health insurance
401(k) matching
Paid time off
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

no-code developmentAPI strategywebhooksanalytics dashboardsend-to-end product deliveryfeature velocity managementsystem hardeninginfrastructure excellencePaaSSaaS

Soft Skills

leadershipcollaborationadvocacycommunicationorganizational skillsproblem-solvingstrategic thinkinginterpersonal skillsadaptabilityproject management

Certifications

BS in EngineeringBS in Computer ScienceMBA