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Iron Mountain

Senior HR Generalist – North America

Iron Mountain

Senior HR Generalist overseeing HR service delivery experiences and compliance in North America. Collaborating with COEs and driving talent performance initiatives.

Posted 5/13/2026full-timeRemote • 🏈 Anywhere in North AmericaSeniorWebsite

Tech Stack

Tools & technologies
ServiceNow

About the role

Key responsibilities & impact
  • Architect the HR Service Delivery Experience.
  • Drive the Global Talent & Performance Engine.
  • Lead Regional Compliance and Training Standards.

Requirements

What you’ll need
  • 5+ years of progressive experience in Human Resources with a proven track record in a Global Shared Service Center (SSC) environment.
  • Total English Fluency (Written & Spoken)
  • Strong Technical Expertise in HR Systems, specifically professional proficiency in ServiceNow to manage cases and data insights effectively.
  • A "Collaborative & Curious" Mindset.
  • North American HR Expertise, with a deep understanding of the regional landscape.

Benefits

Comp & perks
  • Professional Advancement: Opportunities for continuous learning and career growth within a global industry leader.

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
HR SystemsServiceNowData Insights
Soft Skills
Collaborative MindsetCurious MindsetCommunication