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Senior Customer Marketing Manager
Iron Mountain. Architect the 'Win Room' Customer Database, designing and maintaining a centralized, searchable database of 'Why We Won' insights.
About the role
Key responsibilities & impact- Architect the 'Win Room' Customer Database, designing and maintaining a centralized, searchable database of 'Why We Won' insights.
- Build the Customer Referral and Advocacy Engine, collaborating with top-tier clients to launch a formal referral program.
- Lead the Global Story Program for Content Standards, ensuring all multimedia storytelling meets organizational standards.
Requirements
What you’ll need- 7+ years of experience in Customer Marketing, Advocacy, or Sales Enablement within the Business-to-Business (B2B) Software as a Service (SaaS) or Data Center space.
- Strong knowledge of structured data management, possessing a 'Librarian mindset' to transform disorganized information into a searchable database usable by global teams at any time.
- Proven ability in high-level storytelling and executive engagement, with a 'Journalist heart' capable of interviewing Chief-level (C-level) executives to extract meaningful value propositions.
- Expertise in modern marketing technology, including professional proficiency in Salesforce, advocacy platforms, and the application of Generative Artificial Intelligence (GenAI) to accelerate content production.
Benefits
Comp & perks- Comprehensive health, wellness, and retirement plans with extensive benefits starting on Day 1.
- Unlimited Paid Time Off plan and flexible schedules to support your personal and professional well-being.
- Opportunities for continuous learning and professional growth within a global industry leader.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
structured data managementdatabase designcontent standardsstorytellingexecutive engagementGenerative Artificial Intelligence
Soft Skills
collaborationinterviewingtransformational mindset