Billing Analyst
Iron Mountain
full-time
Posted on:
Location Type: Remote
Location: Pennsylvania • United States
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Salary
💰 $75,000 per year
About the role
- Research and analyze billing-related issues, providing daily support to internal and external customers as required based on the assigned portfolio of accounts.
- Analyze billing information to provide recommendations and data to ensure accurate translation of contract and billing information into applicable systems.
- Manage specialized billing arrangements and processes that require escalated attention and intervention in order to drive on-time payment.
- Manage electronic invoicing processes and analyze invoicing files and data.
- Prepare, maintain, and distribute billing reports as required.
- Maintain consistent, prompt, and accurate service levels to promote a world-class customer experience.
- Provide ideas and leadership to address future requirements within the customer portfolio, striving to uncover opportunities for synergizing collective efforts across billing and GBS tasks, including miscellaneous billing projects/responsibilities as assigned by management.
Requirements
- 5+ years of experience in a Business Analyst or similar role.
- Bachelor’s degree in Business Administration, Information Systems, or related field.
- Strong knowledge of data analysis, process modeling, and documentation.
- Proven ability in translating business needs into technical requirements, strong facilitation, and stakeholder engagement skills.
- High attention to detail with a focus on continuous improvement.
- Excellent verbal and written communication skills.
- Ability to lead cross-functional teams without direct authority.
Benefits
- Flexible Time Off, including Wellness and Sick Leave, as well as 7 paid Holidays plus 3 Floating Holidays beginning January 1st
- Comprehensive health, wellness, and retirement plans.
- Opportunities for continuous learning and professional growth.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data analysisprocess modelingdocumentationbilling analysiselectronic invoicingbilling report preparationcontract translationbilling information managementrecommendation developmentspecialized billing arrangements
Soft Skills
attention to detailcontinuous improvementverbal communicationwritten communicationfacilitationstakeholder engagementleadershipcross-functional team managementcustomer serviceproblem-solving
Certifications
Bachelor’s degree in Business AdministrationBachelor’s degree in Information Systems