Regional Workforce Administration Manager
Iron Mountain
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇨🇴 Colombia
Visit company websiteJob Level
SeniorLead
Tech Stack
ServiceNow
About the role
- Lead a regional team of 4 to 10 Workforce Administration professionals.
- Oversee all retained WFA services.
- Manage Benefits Administration for regions outside of North America (NAM).
- Drive continuous service delivery improvement by identifying opportunities and implementing solutions.
Requirements
- 7+ years of proven experience in HR operations, HR Shared Services, or Workforce Administration.
- 2+ years of experience in people management.
- In-depth knowledge of HR compliance requirements, employee data reporting, and Benefits Administration principles across Latam and North America.
- Full professional proficiency in English and Spanish.
- Demonstrated experience using HRIS systems like Workday and case management tools like ServiceNow (although others similar are ok).
Benefits
- Competitive compensation and benefits package.
- Flexible work options/alternative work options to support work-life balance.
- Comprehensive health, wellness, and retirement plans.
- Opportunities for continuous learning and professional growth.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
HR operationsHR Shared ServicesWorkforce AdministrationBenefits Administrationemployee data reportingHR compliance
Soft skills
people managementleadershipservice delivery improvementproblem-solving