Performance Account Director

Iris

Performance Account Director responsible for strategic direction and tactical execution in performance marketing. Collaborating with global brands to shape acquisition strategies and drive account growth.

Posted 5/9/2026contractLondon • 🇬🇧 United KingdomLeadWebsite

About the role

Key responsibilities & impact

Oversee delivery across accounts, ensuring timelines, priorities, and quality standards are met.
Lead multi-channel media planning and support execution across paid channels.
Guide and support the team in developing and activating data-led plans grounded in best practice.
Oversee analysis and reporting, ensuring insights are translated into clear, compelling narratives.
Maintain regular client communication (weekly calls, monthly check-ins, QBRs).
Improve processes and workflows to drive efficiency and impact.
Maintain visibility with senior leadership on performance, risks, and opportunities.
Own the strategic direction of accounts, aligning activity to broader business objectives.
Build and nurture strong client relationships, acting as a trusted strategic advisor.
Confidently challenge client thinking and guide decision-making.
Translate complex data into actionable insights and strategic recommendations
Identify risks and growth opportunities, partnering with Business Lead to act on them.
Own account commercial health, including scopes of work, forecasting, and resource utilisation.
Identify and drive growth opportunities across paid media and wider agency capabilities.
Ensure accounts are efficient, scalable, and profitable in collaboration with internal stakeholders.
Contribute to new business and pitches with performance expertise.
Lead and mentor junior team members, fostering a high-performance, collaborative environment.
Ensure high-quality delivery aligned to strategy, stepping in to support with tactical activation where needed.
Line-manage at least one report, supporting development through coaching and feedback.
Contribute to team capability through new ideas, channels, technologies, and AI/automation.
Bring a clear point of view on digital trends and performance marketing evolution.

Requirements

What you’ll need

Proven experience in a senior client leadership role within a performance marketing or digital agency.
Deep paid media expertise, with the ability to balance hands-on execution and strategic oversight.
Highly data-literate, with the ability to turn analysis into insight-led strategy and storytelling, translated into highly compelling presentations.
Strong communication and influencing skills, with credibility at senior stakeholder level.
Demonstrated ability to own and grow client relationships with minimal supervision.
Commercial acumen, including scope management and resource utilisation.
Strategic mindset, connecting channel performance to wider business outcomes.
Strong understanding of the full customer acquisition ecosystem (SEO, CRO, analytics, etc.).
Experience managing and developing at least one direct report.
Proactive, solutions-oriented approach to problem solving.
Comfortable operating autonomously across multiple clients and priorities.

Benefits

Comp & perks

Equal Opportunities
Committed to ensuring equal opportunities regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability and gender identity.
Consider qualified applicants regardless of criminal histories, consistent with legal requirements.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

paid mediadata analysisperformance marketingcustomer acquisitionSEOCROanalyticsstrategic planningreportingforecasting

Soft Skills

communicationinfluencingclient relationship managementstrategic mindsetproblem solvingleadershipmentoringcollaborationautonomycreativity