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RCM Process & Quality Analyst Lead
iRhythm Technologies, Inc.RCM Process & Quality Analyst Lead at iRhythm leading audit and compliance initiatives to improve cardiac health solutions. Engaging in cross-functional collaborations and process improvements across revenue cycle operations.
About the role
Key responsibilities & impact- Lead the design, execution, and continuous improvement of the RCM audit approach
- Establish and oversee internal and vendor-facing audit programs
- Lead and govern call quality and performance review programs
- Develop, standardize, and oversee RCM scorecards, KPIs, and performance frameworks
- Own SOX compliance activities, including control design, execution oversight
- Serve as a primary point of contact for Internal Audit and Compliance
- Lead governance of payer portal access controls, offshore restrictions
- Oversee payer contract validation and system configurations
- Lead process improvement initiatives, defining future-state workflows
Requirements
What you’ll need- 5 + years of experience in healthcare revenue cycle or related operational functions
- Strong understanding of LCDs/NCDs, payer contracts, claims adjudication, denial codes, and reimbursement workflows
- Demonstrated expertise in SOX compliance within medical billing, including control design, execution, and governance
- Proven success in leading cross-functional initiatives, influencing stakeholders, and driving organizational change
- Experience interfacing with Internal Audit, Compliance, or external auditors, including ownership of audit outcomes and remediation efforts
- Advanced proficiency in Microsoft Excel (pivot tables, VLOOKUP, macros, etc.)
- Experience with CRM systems, especially Salesforce.
- Bachelor's degree in Healthcare Administration, Health Information Management, Business Administration, Finance, or a related field; or equivalent work experience.
Benefits
Comp & perks- Health insurance
- Professional development opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Claims AdjudicationDenial CodesReimbursement WorkflowsControl DesignExecution OversightKPI DevelopmentProcess ImprovementPayer Contract ValidationWorkflow DefinitionInternal Audit Interaction
Soft Skills
LeadershipOrganizational Change ManagementCross-Functional Collaboration