Manager, Clinical Quality

iRhythm Technologies, Inc.

Manager overseeing clinical quality assurance in a fast-paced healthcare setting. Leading a team in driving quality outcomes and regulatory compliance for cardiac health solutions.

Posted 7/1/2026full-timeDeerfield • California, Illinois, Texas • 🇺🇸 United StatesMid-LevelSenior💰 $115,000 - $149,000 per yearWebsite

About the role

Key responsibilities & impact

Oversee daily operations of a team of 20-25 non-exempt quality assurance clinical technicians
Track and evaluate staff performance metrics, implementing process improvements to meet or exceed quality and efficiency goals
Provide coaching, guidance, and recognition to foster a high-performance culture
Manage customer service in high-volume environments, ensuring efficient escalation and recovery processes to meet service excellence standards
Ensure compliance with FDA regulations and company policies, collaborating with cross-functional teams to maintain and uphold these standards
Contribute to strategic planning and leadership initiatives, working closely with senior management to achieve long-term organizational goals
Oversee team budget, managing resources and additional hours needed to achieve targets
Facilitate ongoing staff development by coordinating training with clinical teams to meet performance and quality standards
Assist with quality management programs, provide feedback on operational efficiencies, and collaborate on cross-functional projects to support company-wide initiatives
Utilize workflow automation tools and performance dashboards to monitor team performance and operational metrics, ensuring alignment with organizational goals

Requirements

What you’ll need

Current valid RN licensure (IL, TX or CA), paramedic/EMT-P license, or CCT certification, or ability to achieve certification within 120 days of hire
Minimum of 4 years of management or supervisory experience in operations management, preferably in medical device, healthcare services or clinical setting
2-3 years of experience in a Quality Assurance process, preferred
Cardiac monitoring or a related field preferred
Experience in employee development
Familiarity with regulated environments and quality assurance process
Strong leadership, problem-solving, and organizational skills
Proven ability to manage high-volume operations and large teams
Demonstrated project management skills, including leadership, presentation, planning and communication
Excellent problem-solving, interpersonal, written and organizational skills required
Knowledge and experience with FDA, CMS and Joint Commission regulations and standards preferred
Proficiency Microsoft Word, Excel, PowerPoint, Outlook, MS Teams
Knowledge of medical terminology specific to cardiology
Excellent attention to detail

Benefits

Comp & perks

Health insurance
Professional development opportunities
Paid time off

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Quality Assurance ProcessProject ManagementCardiac MonitoringPerformance Metrics EvaluationWorkflow Automation Tools

Soft Skills

LeadershipProblem-SolvingOrganizational SkillsInterpersonal SkillsAttention to Detail

Certifications

Current RN LicensureParamedic/EMT-P LicenseCCT Certification