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Commercial Training Program Manager
iRhythm Technologies, Inc.Commercial Training Program Manager at iRhythm developing comprehensive training programs for commercial leaders to enhance field performance and capability.
Posted 5/21/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $115,000 - $149,000 per yearWebsite
About the role
Key responsibilities & impact- Lead the design, development, and delivery of training programs that align with commercial strategy, reinforce key messages, and elevate field capability.
- Own onboarding and everboarding programs end-to-end, ensuring structure, content, and delivery consistently drive measurable readiness and performance.
- Create and maintain instructor-led, self-guided, and virtual learning modules that are educationally sound, logically structured, and aligned to learning objectives.
- Establish program metrics and evaluate impact; use performance data and field insights to iterate and enhance content and delivery approaches.
- Develop and implement reinforcement (“pull-through”) plans to support sustained adoption of skills, knowledge, and behaviors.
- Partner with Enablement, Marketing, Sales, Commercial Partners, Clinical, Commercial Operations, and other functional teams to ensure training programs reflect current strategy, market trends, and field needs.
- Maintain strong relationships with commercial leadership and field teams to identify emerging capability gaps and proactively shape solutions.
- Designs and delivers leadership development initiatives that strengthen frontline commercial leader capability, providing coaching frameworks, practical tools, and resources that enable commercial leaders to effectively develop, guide, and elevate field performance.
- Manage, coach and set clear expectations with the Commercial Field Training (CFT) team to ensure consistency in messaging, training, and field support.
- Lead and contribute to cross-functional initiatives that enhance commercial effectiveness, readiness, and execution.
- Conduct field rides to observe selling behaviors, assess training applications, and gather insights that inform program enhancements.
- Promote awareness and adoption of training programs across the commercial organization through effective internal communication and engagement strategies.
- Ensure training materials remain current with product updates, competitive shifts, and evolving market conditions.
- Develop and deliver sales skills training programs designed to drive consistent growth in capability, confidence, and productivity within the sales organization.
Requirements
What you’ll need- Bachelor’s degree in relevant areas such as Training & Development, Education, Communications, Business, Sales, Organizational Development, or life sciences discipline.
- 5+ years of experience in pharma, biotech, medical device, diagnostics, or related healthcare environments; experience in training, field sales, account management, or commercial enablement strongly preferred.
- Cardiovascular or arrhythmia experience preferred.
- Demonstrated ability to design, develop, and deliver training programs without reliance on external vendors.
- Strong program and project management skills with the ability to manage multiple initiatives, meet deadlines in a dynamic environment and demonstrate objective success.
- High proficiency in written and verbal communication; skilled in facilitation and stakeholder engagement.
- Proven ability to conduct an effective needs analysis, identify capability gaps and develop targeted, actionable training solutions.
- Strong interpersonal skills with the ability to build trust and influence stakeholders at all organizational levels.
- Experience facilitating both small and large group meetings to achieve defined learning outcomes.
Benefits
Comp & perks- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Professional development opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
training program designdevelopment of learning modulesprogram metrics evaluationsales skills trainingneeds analysisproject managementfacilitationstakeholder engagementcoaching frameworkscontent delivery
Soft Skills
interpersonal skillscommunication skillsrelationship buildinginfluenceteam managementdynamic environment adaptabilitytrust buildingleadership developmentcoachingengagement strategies
Certifications
Bachelor's degree in Training & DevelopmentBachelor's degree in EducationBachelor's degree in CommunicationsBachelor's degree in BusinessBachelor's degree in SalesBachelor's degree in Organizational DevelopmentBachelor's degree in life sciences