Revenue Cycle Services Vendor Manager

iRhythm Technologies, Inc.

. Developing effective relationships with vendors and acting as the liaison between vendors and cross-functional iRhythm staff, including but not limited to Finance, Legal, Payer Relations and Information Technology .

Posted 3/18/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-Level💰 $83,000 - $108,000 per yearWebsite

About the role

Key responsibilities & impact

Developing effective relationships with vendors and acting as the liaison between vendors and cross-functional iRhythm staff, including but not limited to Finance, Legal, Payer Relations and Information Technology
Serving as the point of accountability for escalation and arbitration of vendor-related issues
Developing key performance indicators (KPIs) and clear performance targets in partnership with RCM staff
Analyzing vendor performance data to monitor and evaluate the effectiveness of vendor adherence to clear performance targets
Onboarding and integrating new vendors into existing processes and relationships
Identifying areas of opportunity with current vendors and working with RCM Management to implement process improvement projects with vendors
Identifying the risk for critical issues and contractual failures and proposing possible interventions
Maintaining and reporting on vendor operational metrics, including delivery, reliability, quality, and accuracy of estimates and invoices
Monitoring Service Level Agreements (SLAs) against contract terms for vendors

Requirements

What you’ll need

Knowledge of Revenue Cycle Front End (Patient Access) and/or Revenue Cycle Back End (Billing and Collections)
Ability to effectively resolve vendor disputes through effective mediation resulting in win-win outcomes for both parties
Strong analytical skills to monitor and review vendors’ financial and operational performance
Strong ability to quickly and accurately assess vendor proposals and contractual details
High school diploma (or similar certification)
Bachelor’s degree in business or healthcare-related field or relevant experience in healthcare vendor management
2-3 years of experience in vendor management within healthcare

Benefits

Comp & perks

Inclusive workforce
Reasonable accommodations for qualified individuals with disabilities.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

vendor managementperformance analysisKPI developmentprocess improvementcontract negotiationdata analysisrisk assessmentfinancial performance monitoringoperational metrics reportingService Level Agreement (SLA) monitoring

Soft Skills

relationship buildingmediationanalytical skillsproblem-solvingcommunicationaccountabilitycollaborationdispute resolutioncritical thinkinginterpersonal skills

Certifications

high school diplomaBachelor’s degree in businessBachelor’s degree in healthcare-related field