iRhythm Technologies, Inc.

Revenue Cycle Services Vendor Manager

iRhythm Technologies, Inc.

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $83,000 - $108,000 per year

About the role

  • Developing effective relationships with vendors and acting as the liaison between vendors and cross-functional iRhythm staff, including but not limited to Finance, Legal, Payer Relations and Information Technology
  • Serving as the point of accountability for escalation and arbitration of vendor-related issues
  • Developing key performance indicators (KPIs) and clear performance targets in partnership with RCM staff
  • Analyzing vendor performance data to monitor and evaluate the effectiveness of vendor adherence to clear performance targets
  • Onboarding and integrating new vendors into existing processes and relationships
  • Identifying areas of opportunity with current vendors and working with RCM Management to implement process improvement projects with vendors
  • Identifying the risk for critical issues and contractual failures and proposing possible interventions
  • Maintaining and reporting on vendor operational metrics, including delivery, reliability, quality, and accuracy of estimates and invoices
  • Monitoring Service Level Agreements (SLAs) against contract terms for vendors

Requirements

  • Knowledge of Revenue Cycle Front End (Patient Access) and/or Revenue Cycle Back End (Billing and Collections)
  • Ability to effectively resolve vendor disputes through effective mediation resulting in win-win outcomes for both parties
  • Strong analytical skills to monitor and review vendors’ financial and operational performance
  • Strong ability to quickly and accurately assess vendor proposals and contractual details
  • High school diploma (or similar certification)
  • Bachelor’s degree in business or healthcare-related field or relevant experience in healthcare vendor management
  • 2-3 years of experience in vendor management within healthcare
Benefits
  • Inclusive workforce
  • Reasonable accommodations for qualified individuals with disabilities.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
vendor managementperformance analysisKPI developmentprocess improvementcontract negotiationdata analysisrisk assessmentfinancial performance monitoringoperational metrics reportingService Level Agreement (SLA) monitoring
Soft Skills
relationship buildingmediationanalytical skillsproblem-solvingcommunicationaccountabilitycollaborationdispute resolutioncritical thinkinginterpersonal skills
Certifications
high school diplomaBachelor’s degree in businessBachelor’s degree in healthcare-related field