Irdeto

IT Support

• Support users: process support requests, provide first-line assistance, and guide users in the correct use of devices and applications.
• Install, configure, and manage user devices: including Windows, macOS, iOS, and Android laptops, desktops, and mobile devices.
• Install and manage infrastructure: assist with configuration, monitoring, and management of network and infrastructure components.
• Manage applications: configure, maintain, and provide advice on applications such as Microsoft Office 365, Zoom, and other collaboration tools.
• Contribute to security awareness: support security best practices, respond to incidents under supervision, and learn about data protection.
• Work with emerging technologies: cloud, AI, collaboration tools, and process automation.

IT Support Intern

Sales

• Analyze market, customer, and regulatory trends across Europe to identify growth opportunities for Irdeto Experience streaming solution
• Develop tailored commercial models and pricing strategies encompassing internal solutions, outsourced development, and third-party resale.
• Create and maintain engagement plans for strategic account and prospects
• Design and execute go-to-market strategies including direct sales, channel partnerships, and technology alliances.
• Lead demand generation efforts through tradeshows, roadshows, seminars, and bespoke customer events.
• Identify high-value accounts and lead Account-Based Marketing (ABM) efforts with customized messaging in collaboration with internal marketing teams
• Collaborate with marketing and partners to develop impactful sales collateral and customer engagement campaigns.
• Coordinate with regional sales, product, delivery, legal, finance, and executive teams to support deal execution.
• Provide commercial and contractual guidance to internal teams and secure necessary approvals for non-standard deals.
• Translate technical solutions into business language for stakeholders at all levels.
• Regularly share updates on sales opportunities, challenges, and forecasts.
• Build strong relationships with key customer stakeholders and speak their business language.
• Understand and translate customers’ business objectives and their pain points into strategic opportunities.
• Use consultative selling techniques to develop and present solutions that align with customer needs.
• Lead large scale & complex contract negotiations and secure agreements that align with Irdeto’s strategic and financial objectives.
• Act as a trusted advisor by guiding customers toward optimal business outcomes.

IT Support Intern

Sales Director – EMEA