IQVIA

Implementation Specialist

• Define and set expectations of project delivery
• Work closely with internal cross-functional teams
• Oversee communication with clients
• Manage projects from inception to completion

Project Implementation Manager, Patient Support Services

Account Executive

• Promote products within the Rare Disease space
• Achieve sales targets and drive the adoption and utilization of therapies
• Build strong relationships with key accounts and physicians
• Engage with healthcare professional audiences through outbound calls and face-to-face interactions
• Deliver product messaging using visual aids and other resources

Sales Representative

Call Center Representative

• The Contact Center Representative will provide customer information and patient support program services, including but not limited to inbound and outbound contacts (calling, live chat, email, and internal transfers), AE and PQC reporting, copay card activation, and access support to both Healthcare Providers (HCPs) and patients.
• Manage and respond to inbound and outbound calls/inquiries using a telephony, virtual, and chat platform and make outbound calls to HCPs and patients.
• Successful delivery of product messages and educational materials covering a variety of topics for HCP offices and patients to maximize the patient experience.
• Provide program information for prescribed products as needed and/or required, as well as report adverse events through approved processes to ensure compliance.
• Provide high-touch assistance with Patient Support Program services, offering emotional support and compassion to patients, while refraining from providing medical advice.
• Utilize approved resources and maintain compliance with program standards for calls, chats, or emails.
• Make complete, accurate and timely submission of all timekeeping, details, call activity, expense reports.
• Obtain all KPI’s including calls handled, schedule adherence, quality scores (call and system), training assessments, and certifications.
• Maintain minimum client and FDA Regulated compliance standards as defined by the quality monitoring process.
• Quickly identify what the caller is inquiring about and triage to the appropriate department.
• Complete accurate documentation of all calls, chats and emails.
• Keep current with market knowledge and competitive products.
• Maintain a professional image for client and client products.
• Participate in all required training and sales meetings.
• Any additional duties as assigned by program management.

Customer Contact Center Representative

Manager

• Direct and manage the delivery of all required site activation, maintenance and regulatory activities for selected studies or multi-protocol programs
• Oversee the execution of Site Activation and/or Maintenance for assigned projects in accordance with the agreed RSU site activation strategy, adhering to project timelines
• Develop, implement and maintain the Management Plan according to the Scope of Work and Project Plan, within the agreed project strategy, resolving project related issues where required
• Ensure collaboration across Regulatory & Site Activation, including communication with regions and countries, to deliver the agreed project scope in compliance with the RSU Management Plan
• Create and/or review technical and administrative documentation to support business development and enable study initiation and maintenance
• Provide specialist regulatory and technical scientific support to facilitate efficient business development, initiation and maintenance of clinical trials
• Provide overall guidance and oversight of multi-regional and multi-protocol programs during initial start-up and maintenance phase
• Determine regulatory strategy/expectations and parameters for submissions and all necessary authorizations
• Identify regulatory complexity and challenges and offer creative and practical solutions to support the bid process and subsequent execution of the site activation plan
• Assess and review the regulatory landscape and contribute to the collection, interpretation, analysis and dissemination of accurate regulatory intelligence to support assigned studies
• Execute operational strategy/expectations for maintenance of clinical study approvals, authorizations and review/negotiation of contracts and essential documents
• Work with Quality Management to ensure appropriate quality standards for the duration of site activation

Study Start Up Manager

Account Manager

• Growing and managing optometry business across the South West
• Delivering sales performance against clear targets
• Building strong, long‑term relationships with optometrists and key stakeholders
• Creating targeted account plans that deliver shared value
• Leading confident, impactful clinical conversations
• Using CRM and data to plan, prioritise and track performance
• Working closely with sales leadership and marketing to execute strategy

Territory Manager

• Drive sales and market presence for glaucoma and dry eye therapies.
• Engage with healthcare professionals to provide product education and support.
• Secure formulary and protocol inclusion where applicable.
• Maintain accurate records of customer interactions and territory performance.
• Represent the values and collaborative spirit of the team in all engagements.

Hospital Account Manager

Field Engineer

• Install, troubleshoot, and repair mammography imaging systems, including fixed and rotating gantry assemblies.
• Diagnose and repair mechanical and electromechanical gantry components, including: Motorized arms and rotational assemblies, Compression paddles and drive mechanisms, Bearings, counterbalances, encoders, belts, and lead screws, Positioning sensors, interlocks, and safety systems.
• Perform system level fault isolation across mechanical, electrical, and software domains.
• Conduct mechanical alignment, motion verification, and system calibration in accordance with manufacturer specifications.
• Restore system operation following mechanical failure, component wear, or functional misalignment.
• Support system installations, relocations, and de installations, including: Gantry assembly and disassembly, Mechanical alignment and structural setup, Post installation functional validation.
• Perform hardware and software updates following approved service procedures.
• Verify system performance after repairs, modifications, or upgrades.
• Accurately document troubleshooting activities, repairs performed, parts replaced, and system status in service management systems.
• Follow applicable MQSA, FDA, radiation safety, and internal quality system requirements. Maintain required service records and technical documentation related to imaging equipment repairs.

MedTech Field Service Engineer

• Mammography System & Gantry Service Install, troubleshoot, and repair mammography imaging systems, including fixed and rotating gantry assemblies.
• Diagnose and repair mechanical and electromechanical gantry components, including: Motorized arms and rotational assemblies, Compression paddles and drive mechanisms, Bearings, counterbalances, encoders, belts, and lead screws, Positioning sensors, interlocks, and safety systems.
• Perform system level fault isolation across mechanical, electrical, and software domains.
• Conduct mechanical alignment, motion verification, and system calibration in accordance with manufacturer specifications.
• Restore system operation following mechanical failure, component wear, or functional misalignment.
• Support system installations, relocations, and de installations, including: Gantry assembly and disassembly, Mechanical alignment and structural setup, Post installation functional validation.
• Perform hardware and software updates following approved service procedures.
• Verify system performance after repairs, modifications, or upgrades.
• Accurately document troubleshooting activities, repairs performed, parts replaced, and system status in service management systems.
• Follow applicable MQSA, FDA, radiation safety, and internal quality system requirements.
• Maintain required service records and technical documentation related to imaging equipment repairs.

MedTech Field Service Engineer – Imaging

Vice President

• Create integrative product development strategies for pharmaceutical products
• Oversee preclinical strategy, clinical strategy, regulatory strategy, and commercial strategy
• Lead and support clinical trial design for various clients
• Ensure high-quality, data-driven deliverables
• Propose strategies for drug development timelines
• Identify and develop innovations in pharmaceutical product development
• Provide drug development expertise for strategic business activities
• Maintain relationships with pharmaceutical and biotechnology companies and key opinion leaders

Therapeutic Strategy VP, Infectious Disease/Respiratory

Consultant

• Owner of first-pass QC of measurement outputs
• Perform quantitative or qualitative analyses for client issues
• Assist in the development of detailed documentation and specifications
• Develop and present complete client deliverables

Consultant, Digital Media Measurement

Business Analyst

• Provide expertise and systems support in developing, implementing, and enhancing business systems
• Own the full requirements lifecycle, including prioritizing and translating high-level business needs into detailed user stories
• Analyze business and user needs, document requirements, and translate them into clear functional and system specifications
• Collaborate with development teams to define solutions when requirements extend beyond existing core product functionality
• Serve as a product expert for users, providing guidance and creative, ad-hoc solutions for advanced use cases
• Create and maintain workflow diagrams, process flows, and solution documentation to support implementation
• Monitor and evaluate product progress and outcomes of deliverables, recommending improvements based on feedback
• Support the identification and mitigation of impediments to ensure successful completion of sprint and release goals
• Participate in Agile ceremonies including backlog grooming, sprint planning, and daily standups
• Attend and actively participate in client meetings throughout implementation and ongoing support phases

Senior Business Analyst – Patient Relationship Manager

• Conducts primary and secondary market research and analyzes research to identify key findings and learnings for our clients.
• Performs quantitative or qualitative analysis to assist in the identification of client issues and the development of client deliverables.
• Supports collaborative critical thinking and brainstorming of the strategic consulting elements of the work.
• Creates sections of reports, presentations, workshops and other client deliverables, under general guidance from the project manager and leaders.
• Works independently or as part of a team, with some training and development of more junior project team members.
• Develops broad knowledge of related consulting methodologies and medical device market expertise through the delivery of consulting engagements and participation in formal and informal learning opportunities.

Consultant, MedTech Strategy

• Troubleshoot and repair existing devices and document the activities performed.
• Replace hardware parts, as well as software updates and calibrations.
• Perform bi-annual or yearly preventative maintenance as determined by the customer.
• Assist in the installation and implementation of new devices at customer locations.
• Conduct routine system checks and record data from product tests after installation and configuration.
• Maintain and stock parts and tools assigned by customer.
• Be available on-call including nights and weekends.
• Training for this role will be provided and is paid

MedTech Field Service Technician – On-Call, Per Diem

Director

• Lead full scope of Biostatistics conduct for the responsible program within a therapeutic area
• Define statistical strategy and ensure appropriate statistical methodologies applied to study design and data analysis for clinical trials and regulatory submissions
• Influence and contribute to clinical development plans, collaborate with cross-functional team for governance reviews
• Lead statistical strategy for planning and study execution (member of Study Executive Team, Clinical Development Team) and quantitative evaluation to clinical trials, regulatory submissions, and related documents
• Provide statistical thought partnership for innovative study design and clinical development plans, including Go-No Go criteria and probability of technical success calculations
• Provide for project-wide planning of analyses; quality and timely delivery of interim and final results, including integrated analyses for submissions
• Represent Biostatistics in interactions with regulatory authorities (eg, FDA, EMA, PMDA)
• Be responsible for interpreting analysis results and ensuring reporting accuracy in study reports and regulatory documents
• Prepare abstracts, posters, oral presentations and written reports to effectively communicate results of clinical programs and studies to internal and external stakeholders and colleagues with varying levels of clinical research knowledge

Associate Biostatistics Director – FSP

Designer

• Lead the design and delivery of electronic Clinical Outcome Assessment (eCOA) systems for global clinical trials
• Formulate and define systems scope and objectives based on user needs
• Devise or modify procedures to solve complex problems
• Analyze eCOA business and user needs, document requirements, and translate them into system specifications
• Lead end-to-end eCOA solution design, from protocol review to system release
• Guide and advise less-experienced Business Systems Analysts
• Facilitate client design meetings, demos, and user acceptance testing (UAT)
• Collaborate with internal teams including testers, software engineers, and data managers
• Ensure high-quality documentation and adherence to regulatory and technical standards
• Maintain strong client relationships throughout the project lifecycle