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Quality Assurance Business Analyst – Patient Access & Support Services
IQVIAQuality Assurance Analyst ensuring compliance in patient services interactions. Evaluating quality and supporting trend reporting for operations and training teams.
Posted 7/30/2026full-timeRemote • New Jersey, North Carolina, Texas • 🇺🇸 United StatesJuniorMid-Level💰 $55,000 - $65,000 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Quality Monitoring and Assurance, with a strong focus on compliance risk identification and documentation. Proficient in managing multiple priorities while ensuring adherence to regulatory and contractual requirements.
Highest-signal resume keywords
Quality MonitoringQuality AssuranceCompliance Risk IdentificationRegulatory Requirements UnderstandingDocumentation Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Quality Monitoring FrameworksQuality Standards ApplicationScoring Rationales DocumentationAudit ReadinessTrend Reporting
Soft Skills
Strong Written CommunicationStrong Verbal CommunicationWorkload ManagementPrioritizationDeadline Management
Certifications & Qualifications
HS Diploma
Industry Keywords
ComplianceQuality AssurancePatient ServicesRegulatory ComplianceContractual Requirements
About the role
Key responsibilities & impact- Evaluate patient services interactions using approved Quality Monitoring frameworks
- Apply quality standards consistently and document clear, defensible scoring rationales
- Identify and escalate compliance risks
- Support monthly quality trend reporting
- Maintain accurate documentation to support audit readiness
Requirements
What you’ll need- HS Diploma
- 2+ years experience in Quality Monitoring, Quality Assurance, or a related oversight or compliance function
- Strong written and verbal communication skills
- Ability to manage workload across multiple programs, priorities, and deadlines
- Demonstrated understanding of regulatory and contractual requirements
Benefits
Comp & perks- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development