Senior Project Lead – Field Director

IQVIA

Senior Project Lead managing Ambassador Regional Project Leads and training teams in healthcare. Overseeing communication and strategies to enhance patient support and client engagement.

Posted 7/24/2026full-timeRaleigh • North Carolina, Tennessee • 🇺🇸 United StatesSenior💰 $200,000 - $240,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive leadership experience in healthcare operations and patient support programs, with a strong focus on strategic planning, budget management, and effective communication. Proven ability to drive results through cross-functional collaboration and relationship building with stakeholders.

Highest-signal resume keywords

Leadership ExperienceBudgetary ManagementPatient Support ProgramsStrategic PlanningCross-Functional Team Leadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Budgetary ManagementStrategic PlanningKPI DevelopmentOperational Strategy DevelopmentMarket AnalysisPatient AdvocacyHealthcare OperationsPatient Support ActivitiesCommunication SkillsPresentation Skills

Soft Skills

Organizational SkillsInterpersonal SkillsNegotiation SkillsInitiativeVision

Tools & Technologies

MS Office

Industry Keywords

Healthcare OperationsPatient Support ProgramsPharmaceutical ServicesPatient AdvocacyHealthcare Environments

About the role

Key responsibilities & impact

Responsible for direct oversight of Ambassador Regional Project Leads and their teams and of IQVIA Ambassador Project Training team
Communicate with client Ambassador Director on a regular and timely basis
Ensure that IQVIA Force have the appropriate resources and operational support required to deliver on both patient and client expectations
Develop and implement a robust plan to facilitate clear communication to client’s Ambassador organization
Attend and jointly lead weekly program staff meetings in conjunction with the client leadership team
Identify opportunities and participate in the development of operational strategies, tactics and resources required to drive performance and optimize value for patients
Collaborate with client and IQVIA Senior Leadership to support KPI development
Provide Senior Leadership with updates on policy developments and likely impact to patients and service delivery
Provide patient support activities as directed for other client programs and initiatives

Requirements

What you’ll need

Bachelor’s Degree
8+ years of leadership experience within nursing services, patient support programs, healthcare operations, pharmaceutical services, or related healthcare environments
Budgetary management experience
Must be able to manage multiple tasks and have excellent organizational skills
Ability to examine business environment and develop/execute in response to market opportunities
Working knowledge of the market including trends and issues as they relate to the patient journey and insights
Ability to lead and drive for results in cross-functional teams
Strong planning and prioritization skills
Strong and effective presentation skills; excellent communication skills – both written and verbal
Initiative and vision: develop strategy and deliver results
Drive and enthusiasm
Exceptional interpersonal skills and the ability to build and inspire support for initiatives
Ability to build and maintain relationships with third parties using good negotiation skills
Proven success working with or within patient advocacy organization or other patient health-related, communication focused organizations providing services to targeted populations
Fully competent in MS Office (Word, Excel, PowerPoint)

Benefits

Comp & perks

Health insurance
Retirement plans
Paid time off
Flexible work arrangements
Professional development opportunities