Client Service Analyst

IQVIA

Client Service Analyst providing high-quality support and building relationships with clients at IQVIA. Collaborating internally to enhance service delivery and resolve issues for client success.

Posted 6/16/2026full-timeParsippany • New Jersey, Pennsylvania • 🇺🇸 United StatesMid-LevelSenior💰 $73,400 - $183,600 per yearWebsite

About the role

Key responsibilities & impact

Serve as a primary day-to-day contact supporting client needs and requests
Ensure timely and accurate delivery of client products and services
Build and maintain strong client relationships to support long-term success
Partner with internal teams to support service delivery and resolve issues
Monitor service performance and ensure client expectations are met
Research and analyze client inquiries and provide effective solutions
Participate in client meetings and support client engagements

Requirements

What you’ll need

Bachelor’s degree or equivalent experience
Experience in client service, account support, or a related field
Strong technical aptitude and ability to learn new systems quickly
Strong communication, analytical, and problem-solving skills
Ability to manage multiple priorities in a fast-paced environment
Experience working with data, reporting tools, or analytics is a plus

Benefits

Comp & perks

Health insurance
Retirement plans
Paid time off
Professional development opportunities
Flexible work arrangements

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data analysisreporting toolsanalytics

Soft Skills

communicationanalytical skillsproblem-solvingclient relationship managementtime managementmultitasking

Certifications

Bachelor’s degree