Associate Director, Business Systems

IQVIA

Associate Director for Business Systems collaborating with Product Managers and development teams on Scion Delivery Platform portfolio, translating client needs into actionable requirements.

Posted 5/27/2026full-timeWayne • New Jersey, Pennsylvania • 🇺🇸 United StatesSenior💰 $91,000 - $253,700 per yearWebsite

About the role

Key responsibilities & impact

Partner with the Product Manager to run discovery: stakeholder interviews, workflow mapping, pain-point analysis, and scope definition for data delivery, client access, analytics, and administration capabilities.
Support product discovery activities: problem statements, success metrics, MVP scope, and release phasing recommendations.
Author and maintain business requirements, functional specifications, and user stories with testable acceptance criteria aligned to the team’s delivery model.
Participate in backlog refinement, sprint planning, demos, and retrospectives; capture decisions and change logs.
Triage clarification requests during development; escalate scope or policy conflicts to the Product Manager with options and impact.
Contribute to release notes and internal enablement materials for operations and client-facing teams.
Facilitate working sessions with engineering, architecture, security, operations, and client success.

Requirements

What you’ll need

Bachelor’s degree in Life Sciences, Information Systems, Computer Science, Business Analytics, or related field.
4+ years as a Business Analyst, Systems Analyst, or similar role in software product development (not IT-only ticket intake).
2+ years in healthcare, life sciences, pharma, analytics platforms, or regulated B2B environments preferred.
Demonstrated ability to write clear functional specs, user stories, and acceptance criteria used directly by engineering and QA.
Working knowledge of API-based products (REST, request/response validation, error models) and comfort reading OpenAPI or similar contract documentation.
Familiarity with Agile/Scrum ceremonies and backlog refinement practices.
Strong analytical, documentation, and facilitation skills; detail-oriented with sound judgment on scope.
Experience with multi-client / multi-organization access models, SaaS administration, or data/analytics products is a plus.

Benefits

Comp & perks

Incentive plans
Bonuses
Health and welfare benefits

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

business analysisfunctional specificationsuser storiesacceptance criteriaAPIRESTOpenAPIAgileScrumdata analytics

Soft Skills

analytical skillsdocumentation skillsfacilitation skillsdetail-orientedsound judgment