Field Engineer

• Troubleshoot and repair existing devices and document the activities performed.
• Replace hardware parts, as well as software updates and calibrations.
• Perform bi-annual or yearly preventative maintenance as determined by the customer.
• Assist in the installation and implementation of new devices at customer locations.
• Conduct routine system checks and record data from product tests after installation and configuration.
• Maintain and stock parts and tools assigned by customer.
• Be available on-call including nights and weekends and respond to service tickets within SLA windows.
• Travel locally to hospitals, pharmacies and clinical settings to support, install, and service automated medication dispensing systems.
• Training for this role will be provided and is paid.

MedTech Field Service Technician

Field Service Engineer 3