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About the role
Key responsibilities & impact- Plan, coordinate, and execute small project, as assigned
- Manage customer remediation for all applicable field actions
- Monitor and report on field action budget, both expense to date and forecast
- Attain required expertise in all databases that house product data for the platform (SAP, SharePoint)
- Attain a thorough knowledge of processes for field actions/recalls
- Assist Senior Project Managers with preparing the remediation team for new field actions
- Contact customers to schedule remediation projects with the customer, including building out detailed remediation project schedules with customers.
Requirements
What you’ll need- HS Diploma minimum is required or higher degree is preferred.
- Excellent writing skills and the ability to communicate accurately and concisely in English
- Ability to gain new technical skills quickly
- Strong customer service skills and positive attitude
- Ability to communicate complex technical concepts in layman’s terms
- Advanced skills with Microsoft Office products and Salesforce
- Ability to meet tight deadlines and handle changing priorities
- Two or more years of experience in project management, preferred
- Prior experience within a regulated industry (e.g., medical device, pharma, automotive, aerospace), preferred.
- Excellent verbal and written communication skills required.
- Strong analytical, problem-solving, and interpersonal skills.
Benefits
Comp & perks- This position is not eligible for our Medical Benefits.
- Vaccine/Immunization/Hospital Credentialing Requirement: A required function of this job requires individuals to enter various healthcare facilities.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementcustomer remediationbudget monitoringdatabase expertisefield actionsremediation project schedulinganalytical skillsproblem-solving skills
Soft Skills
excellent writing skillscommunication skillscustomer service skillspositive attitudeability to meet deadlinesability to handle changing prioritiesinterpersonal skills
Certifications
HS Diplomahigher degree