Program Manager – Media OS

IQVIA

. Own end‑to‑end training and knowledge programs, including intake, prioritization, development, rollout, and continuous improvement.

Posted 5/5/2026full-timeWayne • Illinois, New Jersey, Pennsylvania • 🇺🇸 United StatesMid-LevelSenior💰 $87,000 - $217,600 per yearWebsite

About the role

Key responsibilities & impact

Own end‑to‑end training and knowledge programs, including intake, prioritization, development, rollout, and continuous improvement.
Establish and maintain structured knowledge and learning architecture (learning paths, taxonomies, versioning, and governance).
Apply adult learning principles and instructional design best practices to ensure training is relevant, engaging, and job‑ready.
Oversee the design and development of learning assets using modern learning tools (e.g., Articulate 360, Rise 360, Storyline).
Partner with SMEs and stakeholders to translate complex information into clear, learner‑centric experiences.
Manage multiple concurrent initiatives, timelines, dependencies, risks, and stakeholder communications.
Define and enforce standards for content quality, accuracy, compliance, accessibility, and brand alignment.
Partner with LMS and knowledge platform owners to support effective delivery and learner experience.
Track and report on training effectiveness, adoption, and impact; use data and feedback to optimize programs.

Requirements

What you’ll need

Bachelor’s degree in Instructional Design, Education, Learning Sciences, Business, Communications, or related field (or equivalent experience).
5+ years of experience in training program management, knowledge management, or learning operations.
Strong working knowledge of adult learning principles and instructional design methodologies.
Hands-on experience with modern learning design tools, with Articulate 360 (Rise 360 and Storyline 360) a plus.
Proven experience managing complex programs with multiple stakeholders and deliverables.

Benefits

Comp & perks

Health insurance
Retirement plans
Paid time off
Flexible work arrangements
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

instructional designadult learning principlestraining program managementknowledge managementlearning operationscontent quality standardscomplianceaccessibilityprogram optimizationstakeholder management

Soft Skills

communicationorganizational skillsprioritizationcollaborationproblem-solvingadaptabilityleadershiptime managementattention to detailcritical thinking