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About the role
Key responsibilities & impact- Serve as the primary advisor and main client‑facing consultant for alliance‑level FIA‑LAAD clients
- Lead end‑to‑end onboarding of new FIA‑LAAD clients
- Analyze client business needs and advise on the appropriate design, setup, and ongoing refinement of claims‑based analytic deliverables
- Guide clients on the proper interpretation and application of LAAD and FIA outputs
- Manage and coordinate client deliverable changes and enhancements
- Act as the central point of coordination for client inquiries
- Lead or actively participate in recurring client meetings
- Maintain detailed project plans, issue logs, and documentation
- Develop and deliver ongoing client education and training
- Partner cross‑functionally with Product, Technology, Data Operations, and Specialty teams
Requirements
What you’ll need- Bachelor’s degree required
- 3–5 years of related professional experience in healthcare analytics, consulting, managed care, or a similarly complex data‑driven environment
- Demonstrated ability to work effectively and collaboratively across teams and functions
- Strong understanding of core business processes and how internal and external factors influence decision‑making, growth, and performance
- Working knowledge of healthcare claims data
- Experience advising or supporting clients in a consultative, client‑facing role
- Knowledge of current healthcare industry trends
- Solid understanding of the healthcare marketplace
Benefits
Comp & perks- Health insurance
- Professional development opportunities
- Flexible work arrangements
- Remote work options
- Bonuses
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
healthcare analyticsdata analysisclaims-based analyticsproject managementclient onboardingdocumentationdata-driven decision makingbusiness process analysisclient educationconsultative advising
Soft Skills
client-facingcollaborationcommunicationproblem-solvingleadershipcoordinationadaptabilityinterpersonal skillstrainingrelationship management
Certifications
Bachelor’s degree
