Data Analyst

IQVIA

Data Analyst role ensuring timely responses to client inquiries on IQVIA offerings. Collaborate with analysts to support workload across multiple databases and resources.

Posted 4/22/2026full-timeQuebec • 🇨🇦 CanadaMid-LevelSenior💰 CA$65,900 - CA$109,800 per yearWebsite

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Ensure that client requests and concerns regarding IQVIA offerings are handled in a timely manner within agreed standard response times.
Receive and review all client inquiries submitted by customer service analysts to verify clarity and completeness.
Research the client's query using all available tools and perform cross-database analysis to ensure dataset accuracy.
Work with multiple support teams to conduct research and analyses.
Communicate with customer service analysts to provide updates and resolutions to the client.

Requirements

What you’ll need

University degree (Science, Business, GIS) or 4+ years of relevant work experience
Knowledge of IQVIA data is an asset
Proficiency with MS-Excel, MS-Access
Strong SQL skills and understanding of relational database concepts
Knowledge of the pharmaceutical and healthcare industry in Canada
Strong analytical skills
Strong customer focus and communication skills
Excellent organizational skills; ability to prioritize and multitask

Benefits

Comp & perks

Incentive plans, bonuses and/or other forms of compensation may be offered, in addition to a range of health, wellness and other employee benefits.

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

SQLMS-ExcelMS-Accessrelational database conceptsdata analysiscross-database analysis

Soft Skills

analytical skillscustomer focuscommunication skillsorganizational skillsprioritizationmultitasking

Certifications

University degree