FREE ACCESS
5,000–10,000 jobs/day
See all jobs on JobTailor
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Call Center Representative, Pharmacy Tech Support
IQVIA. Provide initial support for customer requests via telephone, email, fax, or other available means of contact to the Support Center .
Posted 4/22/2026contractRemote • Arizona, Idaho, Nevada, Washington • 🇺🇸 United StatesMid-LevelSenior💰 $18 per hourWebsite
About the role
Key responsibilities & impact- Provide initial support for customer requests via telephone, email, fax, or other available means of contact to the Support Center
- Quickly assess the user's issue and provides first level support for problem resolution
- Document information specific to the resolution and escalate unresolved issues expeditiously to the appropriate area
- Recognize operational challenges and suggest recommendations to management, as necessary
- Ability to work 40 hours per week (shifts available: 8:00 am - 5:00 pm EST or, 9:00 am – 6:00 pm EST or, 10:00 am - 7:00 pm ET or, 11:00 am EST – 8:00pm EST) under moderate supervision
Requirements
What you’ll need- High School Diploma or equivalent
- Pharmacy Technician experience required
- HIPAA certified
- Call center experience required (3+ years preferred)
- Experience in medical claim processing is a plus
- Bi-lingual (English/Spanish) is a plus
Benefits
Comp & perks- Health insurance
- 401(k)
- Remote work options
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Pharmacy Technician experiencemedical claim processing
Soft Skills
customer supportproblem resolutioncommunicationrecommendationoperational challenge recognition
Certifications
HIPAA certified