Review and verify that all delivered files meet specified order requirements and client expectations.
Perform detailed quality control checks on file contents, ensuring accuracy, completeness, and compliance with data governance standards.
Document and report any issues, discrepancies, or failures in file delivery to relevant stakeholders promptly.
Collaborate with internal teams (Delivery, Data Management, Product, and Governance) and external vendors to resolve QC issues efficiently.
Maintain accurate records of QC checks, issue logs, and resolutions for audit and continuous improvement purposes.
Prepare and present QC reports and summaries for internal and client review.
Identify recurring issues or process gaps and propose solutions to enhance data quality and delivery reliability.
Support onboarding of new data sources by validating test/sample files and ensuring they meet QC standards before release.
Meet service level agreements (SLAs) for QC response times and issue resolution.

Requirements

Bachelor’s Degree required; advanced degree in a relevant field is a plus.
3+ years of experience in data quality control, data delivery, or data management.
Experience working with healthcare, life sciences, or HCP data is a plus.
Strong attention to detail and ability to systematically review large data files for errors or inconsistencies.
Experience with data file formats (CSV, Excel, TXT) and data management tools; familiarity with FTPs preferred.
Ability to communicate QC findings clearly in both written reports and verbal updates.
Proactive problem-solving skills and willingness to escalate issues when necessary.
Strong organizational and time management skills; able to manage multiple QC tasks simultaneously.
Proficiency in Microsoft Office (especially Excel and Outlook), programming languages (like SQL, Python) and reporting tools (PowerBI).
Previous experience in data quality control, data management, or a related field is preferred.

Benefits

Health insurance
Retirement plans
Flexible work arrangements
Professional development
Bonuses

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

data quality controldata deliverydata managementdata file formatsSQLPythonPowerBIquality control checksdata governance standardsissue resolution

Soft Skills

attention to detailproblem-solvingcommunicationorganizational skillstime managementcollaborationproactivesystematic reviewreportingcontinuous improvement

Certifications

Bachelor’s Degreeadvanced degree in relevant field