IQVIA

Senior Project Manager – Digital Operations Lead

IQVIA

full-time

Posted on:

Location Type: Office

Location: São Paulo • Brazil

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Job Level

Senior

Tech Stack

Sitecore

About the role

  • Lead end‑to‑end project planning and execution across all phases of the project lifecycle
  • Manage a portfolio of concurrent ePR projects, each with distinct sponsors, deliverables, and go‑live dates
  • Own project plans, timelines, dependencies, risks, and mitigation strategies
  • Validate project scope, schedules, budgets, and delivery success metrics
  • Coordinate and balance workloads across digital producers; identify capacity and delivery risks
  • Assign and reassign resources based on priority, risk, and availability
  • Coordinate multiple go‑lives occurring on overlapping timelines
  • Partner closely with Patient Recruitment Leads (PRLs) to align ePR delivery with broader study plans
  • Collaborate with Marketing Operations, IT, ClinicalResearch.com, and external vendors to ensure delivery commitments are met
  • Oversee delivery of patient‑facing ePR websites, including qualification flows and handoff to referral hubs
  • Apply project management tools and governance processes aligned with IQVIA standards
  • Proactively escalate risks and drive mitigation to protect timelines, quality, and sponsor satisfaction
  • Step in to support digital producer work when required to ensure delivery continuity

Requirements

  • 5+ years of project management experience
  • 3+ years of experience in digital marketing, digital operations, clinical operations, or a related delivery environment
  • Hands‑on experience with Content Management Systems (CMS) is required, preferably Sitecore
  • Proven ability to work independently and drive delivery without close oversight
  • Strong organizational, communication, stakeholder‑management, and problem‑solving skills
  • Ability to manage competing priorities in a fast‑paced environment
  • Bachelor’s degree in Computer Science or a related field, or equivalent practical experience
Benefits
  • Health insurance
  • Professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementdigital marketingdigital operationsclinical operationsContent Management SystemsSitecorerisk managementbudget managementtimeline managementresource allocation
Soft Skills
organizational skillscommunication skillsstakeholder managementproblem-solving skillsindependent workcapacity managementdelivery continuitycollaborationprioritizationescalation