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IQVIA

Manager – ITIL Support

IQVIA

. Maintain Application Portfolio accuracy .

Posted 3/29/2026full-timeKochi • 🇮🇳 IndiaSeniorLeadWebsite

Tech Stack

Tools & technologies
AWSAzureCloudITSMSQL

About the role

Key responsibilities & impact
  • Maintain Application Portfolio accuracy
  • Overseeing user access reviews
  • Acts as the primary contact during audits
  • Participate in high‑impact incident bridges
  • Collaborate with Product Support, Product Owners and Business owners

Requirements

What you’ll need
  • Bachelor’s/Master degree in computer science, Information Technology, or related field
  • 12+ years of experience in IT service management
  • Strong understanding of regulated environments and compliance requirements
  • SQL, Cloud Technologies (Azure/AWS), Project Management, Service Ownership, Product Support
  • Meeting regularly with Stakeholders for each regulated application

Benefits

Comp & perks
  • Competitive salary
  • Health insurance
  • Professional development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
SQLCloud TechnologiesAzureAWSProject ManagementService OwnershipProduct Support
Soft Skills
collaborationstakeholder managementcommunication