IQVIA

Sales Operations Analyst

IQVIA

full-time

Posted on:

Location Type: Office

Location: Taguig City • Philippines

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Tech Stack

SFDC

About the role

  • Management of Salesforce (SFDC) opportunities from Pipeline to Close.
  • Assisting in preparing templates for Statements of Work and initial Contract submissions.
  • Coordination of Professional Services Automation (PSA) platform.
  • Attend pipeline calls/ team meetings with internal clients as requested and perform Salesforce and PSA updates post-call.
  • Cross functional Team coordination to ensure smooth processing of opportunities.
  • Continuous, pro-active coordination with internal client contacts and business personnel, to foster and maintain relationships.
  • Maintain the team’s document repository making sure information are up to date.
  • Accomplish other Ad-Hoc tasks, business initiatives and special projects as needed.
  • Help in strategic planning and analysis with Account Managers/PICs as needed.

Requirements

  • Bachelor's Degree
  • 2-3 years of experience in sales support and customer service
  • Finance/Sales Operations/Customer Relationship Management background is preferred
  • Strong Excel knowledge
  • Preferrable with experience of Microsoft 365 applications (Outlook, Teams, SharePoint, etc.)
  • SAP and SFDC or any other CRM system knowledge is a benefit
  • Strong team player and accepts coaching opportunities positively
  • Flexibility and willingness to join a dynamic and fast-paced working environment
Benefits
  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
  • Remote work options
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SalesforceProfessional Services AutomationExcelMicrosoft 365SAPCRM
Soft Skills
team playercoachingflexibilityrelationship management
Certifications
Bachelor's Degree