IQVIA

Strategic Solutions Manager, Platform Success

IQVIA

full-time

Posted on:

Location Type: Remote

Location: Remote • New York, North Carolina, Pennsylvania • 🇺🇸 United States

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Salary

💰 $49,500 - $124,000 per year

Job Level

Mid-LevelSenior

About the role

  • Client-Specific Strategic Initiatives: Coordinate high-priority, complex projects across clients to solve unique challenges tied to account retention, expansion, and performance. Help identify gaps, operational inefficiencies, or growth opportunities and support the development of bespoke solutions with white glove service and partnership.
  • Cross-Functional Stakeholder Coordination: Interface with Product, Engineering, Account Management, Trading, and Sales to remove blockers, align priorities, and drive execution. Support project scoping and track timelines and deliverables to ensure alignment across teams.
  • Consultative Problem Solving: Assist in translating ambiguous challenges into structured problem statements and action plans. Develop deep knowledge of platform capabilities, integrations, and execution workflows to support the design of client-centric solutions.
  • Platform Adoption & Innovation: Drive client usage of underutilized features, automation, or advanced targeting strategies to unlock value. Advocate internally for product or workflow improvements based on field and team learnings.
  • Execution Ownership: Own specific project tasks with limited direction, ensuring timely completion and clear communication across parties. Assist in tracking outcomes and measuring impact to inform future strategy.
  • Scalable Playbooks & Knowledge Transfer: Document successful project outcomes and help translate into reusable frameworks, templates, and best practices for future client use cases. Support knowledge sharing across internal teams to scale insights across the business.

Requirements

  • Bachelor's Degree required
  • Four (4) years’ experience required building client relationships and tracking towards revenue targets
  • Programmatic Strategy Expertise: Proven experience building and optimizing programmatic campaigns using platform insights and data
  • Must have hands-on experience with programmatic tools
  • Client-Facing Experience: Comfortable serving as the strategic point of contact for clients, agencies, and publishers; able to translate complex problems and strategies into clear, actionable plans and business solutions
  • Healthcare Industry Knowledge: Prior experience working with healthcare clients or within regulated industries is strongly preferred
  • Cross-Functional Collaboration: Skilled at engaging with Product, Engineering, Account Management, Trading and Sales teams; Able to effectively translate needs, priorities, and technical concepts to ensure alignment and drive project success
  • Demonstrated ability to take initiative and work independently without detailed instructions; thrives in ambiguous environments
  • Naturally curious and resourceful—seeks out information, solves problems proactively, and drives tasks to completion without being prompted
  • Experience developing new processes, tools and collateral for use across clients
  • Knowledge of paid search and social campaigns across Google Ads and Facebook preferred
  • Familiarity with ad serving platforms (Google Ad Manager, Sizmek, etc.) preferred
  • Knowledge of agency media planning process, including how programmatic fits alongside social, email and TV preferred
  • Strong analytical skills to draw insights from large datasets.
  • Excellent written and verbal communication skills
  • Passion for working in a space that sits at the intersection of healthcare and technology.
Benefits
  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
  • Remote work options

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
programmatic strategyprogrammatic campaignsdata analysispaid searchsocial campaignsad serving platformsGoogle AdsFacebookproject managementprocess development
Soft skills
client relationship buildingcross-functional collaborationconsultative problem solvinginitiativeindependent workcuriosityresourcefulnesscommunicationstrategic thinkingknowledge sharing
Certifications
Bachelor's Degree