IQVIA

Senior Account Manager, Platform Success

IQVIA

full-time

Posted on:

Origin:  • 🇺🇸 United States • New York

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Salary

💰 $66,500 - $166,200 per year

Job Level

Senior

About the role

  • Serve as primary relationship owner for high-value clients, building trusted partnerships through strategic guidance, transparency, and proactive communication
  • Lead design and execution of sophisticated omnichannel campaigns leveraging platform capabilities and data-driven insights
  • Translate complex goals into actionable media strategies that maximize ROI and efficiency
  • Analyze and interpret campaign performance data; identify trends, opportunities, and risks; deliver advanced recommendations and insights
  • Partner with Programmatic Traders, Product, and Engineering to troubleshoot issues, advocate for feature enhancements, and ensure seamless campaign execution
  • Mentor Account Managers, lead strategic engagements, and contribute to team development and best practices
  • Represent IQVIA Digital in executive-level client conversations, QBRs, and industry events; act as a trusted advisor on ad tech trends and best practices
  • Drive client success, retention, and growth across IQVIA’s Media Operating System

Requirements

  • Bachelor’s degree preferred; background in business, marketing, analytics, or a related field preferred
  • 5+ years of experience in digital media, programmatic advertising, or ad tech
  • At least 3 years in a senior client-facing or account management role
  • Proven experience leading strategic client engagements and growing a book of business against revenue targets
  • Deep expertise in building and optimizing omnichannel digital campaigns using platform insights and data
  • Comfortable serving as the strategic point of contact for clients, agencies, and publishers
  • Demonstrated leadership in programmatic strategy development and implementation; experience mentoring or managing junior team members
  • Prior experience working with healthcare clients or within regulated industries strongly preferred
  • Skilled at engaging with trading teams and navigating platforms to align execution with strategic goals
  • Knowledge of paid search and social campaigns across Google Ads and Facebook preferred
  • Familiarity with ad serving platforms (Google Ad Manager, Sizmek, etc.) preferred
  • Understanding of agency and/or publisher media planning process, including how programmatic fits alongside social, email, and TV
  • Able to prioritize work based on strategic value and self-manage across multiple projects
  • Strong analytical skills to draw insights from large datasets and translate them into business solutions
  • Excellent written and verbal communication skills; proven ability to influence cross-functional teams and senior stakeholders
  • Passion for working in a space that sits at the intersection of healthcare and technology
  • To be eligible for this position, you must reside in the same country where the job is located