Account Manager

• Responsible for planning and executing tactical activities with some level of strategic responsibilities
• Ensures all expected results are timely, efficient, and of high quality
• Demonstrates full understanding of territory management skills, including strategic planning in an autonomous manner, with appropriate oversight from management
• Achieves quarterly and annual sales goals, including sales to new clients and upgrades within assigned geography, expanding the footprint with key accounts
• Acquires new hospitals, health systems, and large group practices
• May take on a leadership role within the team, guiding junior members or leading initiatives
• Establishes and maintains relationships with at least 5 Key Account Systems within the assigned geography
• Develops quarterly sales plans with the manager to align with the POA
• Manages client relationships to build an excellent reputation for service, addressing issues quickly and efficiently
• Engages in at least 6 in-person calls with decision-makers per day, which may include C-Suite executives or other key stakeholders
• Expands Health Monitor’s market share by generating new business opportunities within the territory
• Schedules advance working appointments to ensure full territory coverage
• Manages administrative responsibilities, including submitting sales orders through NetSuite and handling expenses and mileage reimbursement via Concur
• Supports ancillary duties necessary to assist with post-sale processes, such as updating content within existing HCP networks
• Collaborates with regional team service counterparts, including Ambassadors and Field Service Technicians, to ensure client satisfaction and smooth operations
• Performs other duties as assigned by management.
• 50% travel required; role may also involve remote work and home office tasks during non-travel periods

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