IQVIA

Project Manager, MedTech Support

IQVIA

full-time

Posted on:

Origin:  • 🇺🇸 United States • California, Illinois, Massachusetts

Visit company website
AI Apply
Manual Apply

Salary

💰 $30 - $32 per hour

Job Level

Mid-LevelSenior

About the role

  • Lead, facilitate, coordinate, and track day-to-day activities required to ensure medical device implementation projects are completed on time, successfully, and in a manner consistent with organizational goals, departmental policies, established processes, and/or the standard terms and conditions of the contract
  • Demonstrate a proactive approach to identify risks to project success; develop effective action plans for resolution
  • Appropriately manage/escalate project issues or risks while managing customer expectations of product and services
  • Accurately forecasting current and future quarter revenue for each assigned project
  • Ongoing customer support throughout the nation wherever the needs may arise
  • Oversee a team of support staff, manage project timelines and customer needs
  • Work 30-40 flexible working hours based on region and customer support

Requirements

  • Bachelor's Degree required, or 3 years project management equivalent experience in leu of degree will be considered
  • Prior experience with project management implementing and supporting projects within the hospital industry for medical devices, or within healthcare IT software solutions preferred
  • Must have the ability to work independently from home office in quiet dedicated home office
  • Must be comfortable with basic software programs, Microsoft operating system, and with learning new software
  • Hospital, medical device industry experience, healthcare IT implementations in hospital operations, field service, engineering, biomedical, electronics/electrical, technical work, or IT roles is highly preferred
  • Technical experience is a plus, experience with MS Office is preferable
  • Experience multitasking with multiple projects, who is independent and can support multiple customers and tasks at a time
  • Strong verbal and written communication skills