Lead, facilitate, coordinate, and track day-to-day activities required to ensure medical device implementation projects are completed on time, successfully, and in a manner consistent with organizational goals, departmental policies, established processes, and/or the standard terms and conditions of the contract
Demonstrate a proactive approach to identify risks to project success; develop effective action plans for resolution
Appropriately manage/escalate project issues or risks while managing customer expectations of product and services
Accurately forecasting current and future quarter revenue for each assigned project
Ongoing customer support throughout the nation wherever the needs may arise
Oversee a team of support staff, manage project timelines and customer needs
Work 30-40 flexible working hours based on region and customer support
Requirements
Bachelor's Degree required, or 3 years project management equivalent experience in leu of degree will be considered
Prior experience with project management implementing and supporting projects within the hospital industry for medical devices, or within healthcare IT software solutions preferred
Must have the ability to work independently from home office in quiet dedicated home office
Must be comfortable with basic software programs, Microsoft operating system, and with learning new software
Hospital, medical device industry experience, healthcare IT implementations in hospital operations, field service, engineering, biomedical, electronics/electrical, technical work, or IT roles is highly preferred
Technical experience is a plus, experience with MS Office is preferable
Experience multitasking with multiple projects, who is independent and can support multiple customers and tasks at a time