Client Services Lead, Clinical Trial Payments
IQVIA
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇧🇬 Bulgaria
Visit company websiteJob Level
Senior
About the role
- Act as the primary point of contact for assigned sponsor(s) and associated studies
- Manage the project timeline, identify/pursue change orders and coordinate with other stakeholders
- Prepare materials and KPI’s for sponsor Governance Meetings and participate as appropriate
- Prepare, arrange and execute regular client meetings and ensure all necessary materials are presented with accuracy and completeness
- Ensure support to the clinical trial sites is provided, at IQVIA’s levels of excellence
- Responsible for ensuring that payments do not exceed SOW timelines
- Act as a central contact for the project team for designated project communications, correspondence and associated documentation
Requirements
- Bachelor's Degree required
- At least 3 years of related work experience in Clinical Trials, investigator payments or project management
- Proficiency in Office tools applications, such as Excel and Power Point
- Fluent English skills is a must
- Broad knowledge of the concepts, practices and procedures of the client service representative field
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
project managementclinical trialsinvestigator paymentsKPI preparationchange order management
Soft skills
communicationorganizationclient servicestakeholder coordination
Certifications
Bachelor's Degree