Develop and execute a forward-thinking Language Management strategy aligned with organizational goals, driving continuous improvement and innovation in language services
Identify, design, and implement new roles, workflows, and technology-driven initiatives to advance operational efficiency and quality
Champion and deliver on language-specific initiatives that align with business priorities
Monitor market trends and leverage advanced technology solutions, including AI/LLMs and TMS platforms, to strengthen the LM function
Build and maintain strong cross-functional relationships with internal and external stakeholders
Lead and participate in strategic initiatives and partnership projects to enhance organizational collaboration, and knowledge sharing
Directly manage, mentor, and develop a team of Language Managers and linguists
Oversee and continuously improve hiring processes to reduce time-to-fill and ensure optimal team composition
Facilitate clear and effective communication between LM teams and clients, ensuring alignment on project objectives and expectations
Requirements
At least 5 years’ experience as a Director managing large teams (40–60 reports) in language services, localization, or related industries
Proven expertise in leading cross-functional initiatives, strategic planning, and innovation within language management
Strong ability to coach, mentor, and build effective leadership pipelines
Exceptional communication skills, including facilitating collaboration and coaching teams
Demonstrated financial acumen and experience achieving delivery performance goals
Advanced analytical and problem-solving skills; proficient in Excel and Power BI
Familiarity with TMS, AI/LLMs, and other language industry technologies
Experience with APAC and Japan teams is a plus
Benefits
Health insurance
Professional development opportunities
Flexible working arrangements
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.