Director

• Develop and execute a forward-thinking Language Management strategy aligned with organizational goals, driving continuous improvement and innovation in language services
• Identify, design, and implement new roles, workflows, and technology-driven initiatives to advance operational efficiency and quality
• Champion and deliver on language-specific initiatives that align with business priorities
• Monitor market trends and leverage advanced technology solutions, including AI/LLMs and TMS platforms, to strengthen the LM function
• Build and maintain strong cross-functional relationships with internal and external stakeholders
• Lead and participate in strategic initiatives and partnership projects to enhance organizational collaboration, and knowledge sharing
• Directly manage, mentor, and develop a team of Language Managers and linguists
• Oversee and continuously improve hiring processes to reduce time-to-fill and ensure optimal team composition
• Facilitate clear and effective communication between LM teams and clients, ensuring alignment on project objectives and expectations

Associate Director, Language Management

Associate Director, Consumer Media

Total Rewards Director