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About the role
Key responsibilities & impact- Own the client implementation journey - from initial IT integration to full-scale field adoption.
- Act as the "Technical Translator," making sure our AI models solve real-world infrastructure problems.
- Lead the implementation process, including planning, execution, and monitoring.
- Ensure projects are delivered on time, within scope, and meeting expectations.
- Build and maintain strong relationships with clients, understanding their needs and advocating for their success.
- Facilitate regular check-ins with clients and internal stakeholders to provide updates, address issues, and manage expectations.
- Collaborate closely with solution architects, sales, product, customer success, and solution engineering teams.
- Work closely with technical teams to manage IT integrations and ensure seamless integration of our software with client systems.
- Implement concrete actions to ensure that users adopt the solution on the field.
- Ensure the quality of deliverables and conduct thorough testing to validate that solutions meet client requirements.
- Gather client feedback and collaborate with the Product team to drive improvements in our implementation processes and products.
- Attend onboarding and master product training.
- Shadow experienced team members and take ownership of your first implementation project.
- Lead implementation projects independently and solve specific technical and operational challenges.
- Collaborate with clients to define action plans based on desired business outcomes.
- Successfully deliver multiple implementation projects, ensuring client satisfaction and adoption of our solutions.
- Identify and implement process improvements to enhance the efficiency and effectiveness of our implementation methodologies.
- Mentor new team members and contribute to the growth of the Delivery department.
Requirements
What you’ll need- 4+ years in project management, implementation, or technical consulting in the Enterprise B2B sector.
- Graduate degree in business organisation or strategy.
- A certification Computer Science, Engineering, or a related field is a plus.
- Native or Fluent in English.
- Excellent communication skills in both French and English.
- Strong project management and organizational abilities.
- Technical proficiency in integration and software implementation.
- Proactive approach to understanding client needs and driving successful outcomes.
- Ability to manage multiple projects simultaneously and prioritize effectively.
- Knowledge of the telecommunications industry, including understanding network infrastructure, key players, and regulatory environment, is a plus.
- Proven success managing cross-functional initiatives, balancing multiple priorities, and driving outcomes that are valuable for the client.
- Proficiency in German or knowledge of German professional culture is a plus.
Benefits
Comp & perks- 25 days of paid vacation per year and approximately 0.8 RTT day per month.
- Alan Health insurance: fully financed for the employee and their children.
- Swile Meal vouchers: €11.96 per working day, with 60% covered by the company.
- IQGeo SHINE program Commuting 50% reimbursement of the Navigo pass, or €700 annual sustainable mobility allowance (e.g., for bicycle purchase or rental).
- Training: annual budget for training or conferences.
- Home office setup: a €350 budget to purchase additional work furniture for the office or remote work.
- Family support Parental Leave: one additional month of paid leave for the second parent.
- Childcare Assistance: financial support for children under 3 years old.
- Sick Child Leave: 3 paid days off per year for caring for a sick child.
- Wellbeing: WellPass (formerly Gymlib) subscription, granting access to a wide network of sport and fitness studios.
- Flexibility & Work-Life Balance We support hybrid and flexible working arrangements for all employees.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementimplementationtechnical consultingintegrationsoftware implementationtestingprocess improvementsaction plansclient feedbackB2B
Soft Skills
communication skillsorganizational abilitiesproactive approachclient relationship managementmentoringcollaborationproblem-solvingtime managementleadershipadaptability
Certifications
Computer Science certificationEngineering certification
