Provider Success Manager
Cano Health
Senior Research Manager, Market Strategy – Understanding
Ipsos North America
full-time
Posted on:
Location Type: Hybrid
Location: New York City • New York • 🇺🇸 United States
Visit company websiteSalary
💰 $85,000 - $100,000 per year
Job Level
Senior
About the role
- Manage research projects for leading companies
- Work collaboratively amongst the team to assist in uncovering and communicating key insights, context and actionable strategies on all the research projects you work on
- Works with project team to understand research approach necessary to meet the client need and works with appropriate internal resources (i.e., IIS, DP, Coding, GMU) to implement the study
- If applicable, becomes knowledgeable about the client(s) they are assigned to and acts as a direct day-to-day client contact on their studies (i.e., trackers)
- Proactively looking for ways to add and create value
- Act as an effective partner to project lead and operations
- Partners with the client and account team in questionnaire and sampling design, questionnaire development, and creation of project timelines
- Own end-to-end execution and problem-solving for multiple projects at all phases of the life cycle
- Consults with internal team members in finding operational solutions or cost-saving opportunities to address specific client objectives on-time & in-full
- Communicates budget overages to account team and offers suggestions for keeping within budget
- Helps provide training, mentorship, and delegation to junior level Analysts and/or Interns
- Sample understanding and design
- Questionnaire and schematic design
- Tab & banner plan design and checking
- Analytic plan review and feedback
- Report shell set-up
- Report spec'ing and proofing
- Project budget monitoring (alerting CS partner of any potential increase in costs)
Requirements
- 5+ years of marketing research experience with a focus on project management
- Strong Word, Excel, PowerPoint skills
- Bachelor's degree or equivalent experience
- Outstanding attention to detail, accuracy, and thoroughness in completing all tasks
- Ability to manage multiple projects and tasks
- Ability to positively interact with internal support teams
- Clear, concise written communication skills
- Ability to easily understand and adapt to in-house operational forms, process, and software
- Proven expertise with standard research inputs (ex: questionnaire design, coding specs & tab plans, sample plan & quotas)
- Proven expertise with standard research deliverable outputs (ex: data tables, toplines, report decks, crosstabulation tools)
- Process management and improvement
- Proven ability to pinpoint issues (ex: quality control, timeline slippage, scope) and manage workload with conflicting priorities
Benefits
- Career Development
- Exceptional benefits package (including generous PTO, healthcare plans, wellness benefits)
- Flexible workplace policy
- Strong collaborative culture
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
marketing researchproject managementquestionnaire designcoding specstab plansdata tablestoplinesreport deckscrosstabulation toolsprocess management
Soft skills
attention to detailaccuracythoroughnessability to manage multiple projectspositive interactionclear written communicationadaptabilityproblem-solvingmentorshipdelegation
Certifications
Bachelor's degree
